Mary "Elaine" Thibodeaux
Port Barre,LA
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
11
11
years of professional experience
Work History
Transitional Care Coordinator/LPN
Ochsner Medical Center
Port Barre, LA
12.2022 - Current
- Facilitated communication between hospital staff, primary care physicians, and other healthcare professionals involved in the transition process.
- Evaluated individualized needs based upon patient's condition at time of discharge from acute setting and determined necessary follow up services required after transfer back into community setting.
- Identified key sources of information that could be helpful to patients, families, and other individuals.
- Communicated with patients with compassion while keeping medical information private.
- Coordinated with interdisciplinary teams to ensure timely implementation of transition plans.
- Developed and implemented transitional care plans for patients discharged from acute care settings.
- Reviewed all discharge information and medication reconciliation, remotely, with the patients and their caregivers, to assure full understanding of instructions.
Office Manager/Floral Design Assistant
Lanelle's Floral Designs
Livonia , LA
03.2020 - 07.2022
- Maintained filing system for records, correspondence and other documents.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Designed fresh and artificial floral arrangements under the supervision of the floral designer.
Licensed Practical Nurse
Oxbow Family Practice
New Roads, LA
02.2019 - 06.2020
- Documented patient medical histories, current symptoms and vitals.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Facilitated communication between patients, families, and healthcare professionals.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Administered medications and treatments according to established protocols.
- Adhered to facility policies and procedures while providing quality nursing care.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Contacted patients with updated information regarding medications, imaging orders, outside referrals, prior authorizations, etc.
Licensed Practical Nurse
OncoLogics. Oncologics
Opelousas, LA
05.2014 - 02.2019
- Responsible for primary care, case management, and the overall radiation treatment plan of care.
- Documented patient medical histories, current symptoms and vitals.
- Facilitated communication between patients, families, and healthcare professionals regarding the patient's radiation and chemotherapy plan of care.
- Collected and documented vital signs to track current patient conditions.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Authorized medication refills and provided detailed prescription information to pharmacies.
Education
Technical Diploma in Nursing - LPN
South Louisiana Community College
Lafayette, LA05-2013
Bachelors Degree - General Studies
University of Louisiana At Lafayette
Lafayette, La12-2007
Skills
- Care coordination
- Medication management
- Patient assessment
- Transition planning
- Discharge planning
- Interdisciplinary collaboration
- Healthcare documentation
- Patient education
- Electronic health records
- Basic life support for health care providers (BLS)
Timeline
Transitional Care Coordinator/LPN
Ochsner Medical Center
12.2022 - Current
Office Manager/Floral Design Assistant
Lanelle's Floral Designs
03.2020 - 07.2022
Licensed Practical Nurse
Oxbow Family Practice
02.2019 - 06.2020
Licensed Practical Nurse
OncoLogics. Oncologics
05.2014 - 02.2019
Technical Diploma in Nursing - LPN
South Louisiana Community College
Bachelors Degree - General Studies
University of Louisiana At Lafayette
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