Maryelisa Morris
Kilgore
Summary
Dynamic bar/sales professional with 8 years at Bubba's 33, excelling in sales strategies and customer relationship management. Expert in upselling premium brands, enhancing customer experiences through effective communication and conflict resolution. Proven ability to innovate drink menus and drive sales, ensuring a vibrant and engaging bar atmosphere.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bar Tender
Bubba's 33
Longview
10.2017 - Current
- This is a small/shortened list of things I have been responsible for in the 8 years of working for Bubbas 33
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Upsold customers from shelf to premium brands to help boost sales.
- Attended regular training sessions to stay updated on new products or trends.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Effectively multitasked within fast-paced environment.
- Resolved customer complaints in a professional manner.
- Greeted guests with friendliness and professionalism.
- Greeted customers and provided excellent customer service.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Server
Pizza Pasta Amore
Lindale
06.2015 - 06.2016
- Assisted in training new servers.
- Filled condiments and napkin containers during slack periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Monitored dining room for cleanliness and proper set-up at all times.
- Informed customers of daily specials and signature menu items.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Sabine High School
Kilgore, TX05-2016
Skills
- Sales strategies
- Customer relationship management
- Upselling techniques
- Product knowledge
- Effective communication
- Conflict resolution
- Customer service
- Persuasive selling
- Active listening
- Relationship building
Affiliations
- I am actively involved with my church family and worship team. I attend multiple events and practices throughout each month.
- I have 3 amazing children that are involved in soccer and gymnastics as well. That alone keeps me busy outside of work.
Certification
I also have my TABC License and Food Handlers License.
Accomplishments
- I have won battle of the bar tenders twice in the recent years.
About Me
- I am a hard working, fast learning, friendly, and fun person to work with. My family ultimately comes first and is what drives me to work hard, stay consistent, and be the best I can be at what I do. I always appreciate any opportunity I receive to move up in life and work for amazing organizations.
Timeline
Bar Tender
Bubba's 33
10.2017 - Current
Server
Pizza Pasta Amore
06.2015 - 06.2016
High School Diploma -
Sabine High School
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