Mary (Elli) Mendenhall
Collinsville,IL
Summary
I’ve been working in the Food&Beverage industry for 9 years since I was 17 years old. I started off as a hostess at a local fine dining steakhouse owned my LHM for 3 years. I went off to waitressing at other local restaurants until 2018 to bartend at Show Mes in Fairview heights. After a year and a half I went on to bartend around in Soulard St. Louis for 4 years. I started as a part time lab technician in 2023 and have maintained bartending on the weekends. I’m great with picking up shifts and looking to be weekend help.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lab Technician
Jim Riley
05.2023 - Current
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
Head Bartender
Tim Wheeler
05.2023 - 03.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Came prepared and dressed up for every shift.
Bartender
1860s Hardshell Cafe
01.2022 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
DB’s Sportsbar
06.2019 - 08.2022
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Education
Collinsville High School
CollinsvilleSkills
- Quality Control
- Attention to Detail
- Positive Attitude
- Team Collaboration
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Engaging personality
- Cleanliness and hygiene
- Food Service
- Alcohol awareness
- Salesmanship
- Creative Mixology
- Fast Learner
- Honest and Dependable
- Hospitality and Guest Service
- Good Conversationalist
- Bussing and Serving
- Cocktail Service
- Telephone Etiquette
- Strong Communication Skills
- Exceptional customer service
- Upselling abilities
- Cash Handling
- Tableside Service
- POS system expertise
- Bar terminology
- Relationship Building
- Conflict and Complaint Resolution
Certification
Illinois Food Handlers Training
Alcohol Basett Training
Timeline
Lab Technician
Jim Riley
05.2023 - Current
Head Bartender
Tim Wheeler
05.2023 - 03.2024
Bartender
1860s Hardshell Cafe
01.2022 - 08.2022
Bartender
DB’s Sportsbar
06.2019 - 08.2022
Collinsville High School
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