MaryElyse Stone

Accomplished Customer Service Specialist with a proven track record at Boisset Collection, enhancing client satisfaction and retention through expert complaint handling and relationship management. Leveraged CRM software and de-escalation techniques to exceed team goals, demonstrating exceptional communication skills and a commitment to service excellence. Achieved significant improvements in customer service metrics, underscoring a blend of technical proficiency and interpersonal acumen. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.