MARY GRACE DELA CRUZ
Redondo Beach,CA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Driftwood Healthcare And Rehabilitation Center
04.2023 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CERTIFIED NURSE ASSISTANT
Caring Heart Companion Services, LLC
09.2021 - 04.2023
- Maintain patient dignity and privacy with bathing and dressing
- Preventing bedsores in bedridden patients by repositioning and turning them on a regular basis
- Build trusted relationship with patient and making their comfort a priority, Assisting patient with ADL's, including hygiene and range of motion
- Monitor patient schedule, including doctors appointments, exercise routines, medication schedules, recreation and family visits
- Followed best practices for patient care and home regulations, ensuring patient safety with 0 incident reports.
HOME CARE AIDE
Caring Heart Companion Services, LLC
05.2020 - 09.2021
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Monitored progress and documented patient health status changes to keep care team updated.
Lead Cashier
Power Mac Center (Apple Premium Resseller )
07.2015 - 09.2018
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Mentored other store employees in customer service and assistance to help improve overall satisfaction.
- Resolved escalated customer disputes with special actions such as discounts.
- Reviewed and resolved differences between accounting information and cash drawer.
- Built effective training and coaching strategies to optimize team performance.
Education
Vocational Nursing -
12.2024
Bachelor of Science - Business Administration
01.2023
Nursing Assistant -
05.2021
Graduated with Honor, Nurse Assistant Program
Skills
- Chronic Disease Management
- Efficient and Reliable Team Player
- First Aid
- General Housekeeping Abilities
- Grooming and Bathing Assistance
- Mobility Assistance Needs Understanding
- Charting Expertise
- Medications Familiarity
- Medication Assistance
- Family Support and Assistance
- Intake Recording
- Medical Procedures Understanding
Languages
Tagalog
Native or Bilingual
Timeline
Certified Nursing Assistant - Driftwood Healthcare And Rehabilitation Center
04.2023 - Current
CERTIFIED NURSE ASSISTANT - Caring Heart Companion Services, LLC
09.2021 - 04.2023
HOME CARE AIDE - Caring Heart Companion Services, LLC
05.2020 - 09.2021
Lead Cashier - Power Mac Center (Apple Premium Resseller )
07.2015 - 09.2018
California Career Institute - Vocational Nursing,
AMA UNIVERSITY - Bachelor of Science, Business Administration
HEALTHCARE CAREER COLLEGE - Nursing Assistant,
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