Motivated Clemson University graduate with leadership experience, strong customer service skills, and a proven ability to thrive in fast-paced, team-oriented environments. Experienced supervising staff, assisting guests, and maintaining high standards of safety and service. Adaptable, dependable, and excited to contribute to a team while providing exceptional guest experiences. Passionate about mountain recreation and learning new skills.
Work History
Phlebotomist
5 Months
The Blood Connection | 03.2026 - Current
Providing compassionate care, ensuring donor comfort and safety during donation process.
Facilitating blood donation by performing venipuncture and obtaining necessary samples.
Responding calmly and effectively to medical emergencies and donor reactions, maintaining donor trust and safety.
Assistant Manager
4 Months
D.P. Dough | 02.2025 - 06.2025
Supervised daily operations, enhancing customer service quality in fast-paced environment.
Trained and mentored team members, fostering high performance standards.
Resolved customer concerns professionally and efficiently.
Coordinated staff responsibilities, streamlining business operations.
Customer Service Specialist
10 Months
Petco | 11.2022 - 09.2023
Delivered personalized customer service, assisting guests in selecting appropriate products for diverse animal needs.
Maintained high animal care standards by consistently feeding animals and cleaning a wide variety of habitats.
Established positive relationships with customers through informed recommendations, enhancing their shopping experience.
Front of House Team Member
3 Years 1 Month
Chick-fil-a | 07.2019 - 08.2022
Delivered exceptional customer service and efficiently processed customer orders, enhancing guest satisfaction and loyalty.
Trained new team members on processes, fostering a collaborative work environment.
Education
Bachelor of Arts - Biological Sciences, Psychology
Clemson University | Clemson, SC | 12-2024
Study Abroad: Heredia, Costa Rica
Certified Phlebotomy Technician
Phlebotomy Training Specialists | Charleston, SC | 06-2022
Completed hands-on training course in phlebotomy, and was licensed through NHCO.
Skills
CPR & First Aid Certified
Customer Service
Leadership
Training
Safety compliance
Conflict Resolution
Microsoft Excel
Flexible and adaptable
Problem-solving
Data Analysis
ArcGIS
Interests
Hiking
Travel
Camping
Backpacking
Running
Paddle Boarding
Wildlife Rehabilitation
Timeline
Phlebotomist
The Blood Connection
03.2026 - CurrentRead More
Assistant Manager
D.P. Dough
02.2025 - 06.2025Read More
Customer Service Specialist
Petco
11.2022 - 09.2023Read More
Front of House Team Member
Chick-fil-a
07.2019 - 08.2022Read More
Clemson University
Bachelor of Arts from Biological Sciences, Psychology