Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Moodoyan

Abington,Massachusetts

Summary


Professional and prepared healthcare specialist and nursing student with hands-on experience in phlebotomy and laboratory procedures as well as CNA work. Strong focus on team collaboration and achieving results, ensuring dependable performance in dynamic environments. Skilled in venipuncture, patient interaction, and specimen handling, with calm and efficient approach that meets high standards. Adaptable and reliable, capable of adjusting to changing needs and maintaining quality care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Laboratory Phlebotomist

South Shore Health System
12.2023 - 08.2024
  • Collected blood samples accurately following established protocols and safety standards.
  • Collaborated with healthcare staff to optimize patient care and enhance service delivery.
  • Perform venipuncture and capillary punctures to collect blood specimens from patients of all ages.
  • Provide instructions on fasting, hydration, medication timing, or activity restrictions related to specific lab tests.
  • Maintained patient confidentiality while managing sensitive information throughout procedures.
  • Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.

Certified Nursing Assistant

Cardigan Nursing And Rehabilitation Center
05.2022 - 12.2023
  • Trained new staff on care procedures and facility policies, promoting consistency in service delivery.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.

Retail Sales Associate

TJX Companies
04.2019 - 03.2022
  • Provided exceptional customer service, ensuring positive shopping experiences and customer satisfaction.
  • Assisted in inventory management, accurately stocking shelves and organizing merchandise displays.
  • Trained new associates on operational procedures and company policies to enhance team effectiveness.
  • Resolved customer inquiries and complaints swiftly, fostering a supportive shopping environment.


Wait Staff Member

Erickson Living®
03.2017 - 07.2018
  • Delivered exceptional customer service in fast-paced dining environment.
  • Monitored dining area for cleanliness and guest needs throughout shifts.
  • Collaborated with kitchen staff to streamline order delivery processes.
  • Cultivated warm relationships with regular customers.

Education

No Degree - Liberal Arts And Sciences

Massasoit Community College
Brockton, MA

Skills

  • HIPAA Compliance & Infection control
  • Electronic health records (EPIC)
  • Patient centered care
  • Blood collection expertise
  • CPR & First Aid certified
  • Nationally Certified Phlebotomy Technician
  • Patient support
  • Time management
  • Multitasking

Certification

  • PT - Phlebotomy Technician
  • CNA - Certified Nurse Assistant
  • CPR Certified

Timeline

Laboratory Phlebotomist

South Shore Health System
12.2023 - 08.2024

Certified Nursing Assistant

Cardigan Nursing And Rehabilitation Center
05.2022 - 12.2023

Retail Sales Associate

TJX Companies
04.2019 - 03.2022

Wait Staff Member

Erickson Living®
03.2017 - 07.2018

No Degree - Liberal Arts And Sciences

Massasoit Community College

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Olivia Moodoyan