Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Moodoyan

Abington,MA

Summary

Dedicated and compassionate healthcare professional with dual experience as a Certified Nursing Assistant and Phlebotomist. Skilled in providing direct patient care, collecting blood specimens, and supporting clinical teams in fast-paced environments. Experienced with patients of all ages and committed to maintaining safety, accuracy, and dignity in every interaction. Proven ability to enhance team efficiency and train new staff, ensuring adherence to HIPAA compliance and infection control protocols. Committed to delivering high-quality care to diverse patient populations.

Overview

7
7
years of professional experience
2
2

Certifications

Work History

Laboratory Phlebotomist

South Shore Health System
12.2023 - 08.2024
  • Conducted venipunctures and capillary punctures with precision and adherence to safety protocols.
  • Assisted in specimen collection, labeling, and handling to ensure accuracy and integrity of samples.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Verified proper storage and transportation of specimens to laboratories.
  • Assisted in training and onboarding new phlebotomists.
  • Provided phlebotomy services to a diverse patient population, including pediatric, adult, and geriatric clients.

Certified Nursing Assistant

Cardigan Nursing and Rehabilitation Center
05.2022 - 12.2023
  • Assisted patients with daily living activities, ensuring comfort and safety in a rehabilitative environment.
  • Trained new staff on best practices in patient care and safety protocols, improving team efficiency.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.

Retail Sales Associate

TJX Companies
04.2019 - 03.2022
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Maintained inventory accuracy through regular stock checks and effective organization of merchandise.
  • Collaborated with team members to execute promotional displays and maintain store aesthetics.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Wait Staff Member

Erickson Living®
03.2017 - 07.2018
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery.
  • Trained new wait staff on service protocols and menu knowledge for improved performance.
  • Managed table assignments efficiently, optimizing seating capacity during peak hours.
  • Resolved customer complaints promptly, fostering a welcoming environment for all patrons.

Education

No Degree - Liberal Arts And Sciences

Massasoit Community College
Brockton, MA

Skills

  • HIPAA Compliance & Infection Control
  • Venipuncture expertise & Blood collection
  • Electronic Health Records (Epic)
  • Patient-Centered Care
  • End-of-life care
  • CPR & First Aid Certified
  • Dementia Training
  • Nationally Certified Phlebotomist Technician
  • Infection control procedures

Certification

  • PT - Phlebotomy Technician
  • CNA - Certified Nurse Assistant
  • CPR Certified

Timeline

Laboratory Phlebotomist

South Shore Health System
12.2023 - 08.2024

Certified Nursing Assistant

Cardigan Nursing and Rehabilitation Center
05.2022 - 12.2023

Retail Sales Associate

TJX Companies
04.2019 - 03.2022

Wait Staff Member

Erickson Living®
03.2017 - 07.2018

No Degree - Liberal Arts And Sciences

Massasoit Community College

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Jessica Moodoyan