Mary Grace Zeigler

• Daily Email correspondence with necessary team members
• Assist Clinical, Medical, or Administrative Teams, as needed
• Admit new clients by completing intake interviews and all paperwork; conducting orientations.
• Coordinating services being provided for clients, in and outside of The Cairn; arranging resources, including transportation and escort.
• Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
• Maintains clients’ records by reviewing case notes; logging events and progress, logging weekly summary notes
• Communicates clients’ progress to clinical team by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
• Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
• Meeting weekly with clients on caseload to complete above tasks.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Planned and facilitated Life Skill groups through my Certified Alcohol and Drug Counselor Intern (CADC-I) credential, employing varied methods to maximize attendance.
• Developed curriculum and facilitated budget group sessions to educate clients on financial management and budgeting skills.
• Utilized interactive and engaging teaching methods to enhance client understanding and participation.
• Ensured all activities adhered to the CADC 12 core functions
• Worked within scope of practice, adhering to ethical guidelines and professional standards in all interactions with clients.

• Weekly meetings with each assigned client, discussing program engagement and life coaching goals
• Ensure adherence to NCARR and state compliance regulations.
• Take on additional responsibilities as needed to support the team and clients.
• Attend weekly CADC supervisions and team meetings.
• Document client behavior, meaningful interactions, and program engagement with a neutral, observational, way in all notes
• Transport clients safely to all scheduled activities
• Plan and support clients with other optional activities together
• Supervise and support medication management following stated protocols
• Organize and actively facilitate night groups & other scheduled mentor-led groups
• Model healthy behaviors; hold healthy boundaries with clients
• Use non-violent communication methods in all interactions
• Maintain a healthy awareness of personal boundaries, triggers, and growth areas
• Make & communicate decisions on client curfew extensions and pass requests
• Draft and/or uphold safety plans for at-risk clients

• Answered and directed phone calls, providing compassionate and professional assistance to callers.
• Set up for funeral services, including arranging flowers, preparing venues, and ensuring all necessary materials were available.
• Greeted and supported grieving families and guests, offering empathetic and respectful service.
• Managed administrative tasks such as scheduling appointments, maintaining records, and handling correspondence.
• Coordinated with other staff to ensure smooth and efficient operation of services.
• Maintained a clean and organized reception area and service venues.
• Supported the funeral director with various tasks as needed to ensure the successful execution of services.

• Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
• Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
• Performed client intake procedures according to internal standards for new admissions.
• Facilitated on-site activities, support groups, and outings for clients.
• Monitored client behavior and reported observations to clinical team to ensure appropriate interventions.
• Assisted in the development and implementation of individualized care plans.
• Maintained accurate and timely documentation of client interactions and progress.
• Fostered a supportive and therapeutic environment, adhering to all safety and confidentiality protocols.

• Supported clients through self-discovery, empowerment, and healing processes.
• Formed deep connections with clients based on respect and acceptance.
• Cultivated a community conducive to both treatment and fun.
• Provided one-on-one support to clients 24 hours a day, with flexibility for less support as needed.
• Demonstrated empathy while challenging unhealthy patterns, fostering a safe environment for clients to practice interpersonal relationship skills.
• Assisted clients in forming healthy attachments, holding appropriate boundaries, and relating to others meaningfully.
• Offered motivation, flexibility, and creativity in problem-solving obstacles.
• Maintained a non-judgmental approach toward client behaviors and supported positive change.
• Engaged in professional development through clinical topic trainings, therapeutic tools and approach lessons, continuing education meetings, and growth mindset goal-setting instruction.
• Participated in peer, supervisor, and client evaluation cycles, and crisis intervention and de-escalation certifications.
• Attended incident report debriefs and coaching sessions.
• Collaborated transparently to maintain focus on optimal growth, functionality, and quality care for clients.

• Maintained a direct line of sight with patient at all times, including while family and/or visitors are in the room.
• Accompanied patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient’s normal environment.
• Established a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention. Performs room assessment regularly and after any visitations.
• Created clear, accurate documentation on patient status and activity during the shift.
• Performed other duties as needed when not providing direct patient observation. Assisted nursing staff with tasks such as transporting patients, delivering equipment and supplies, transporting specimens, delivering patient trays, answering phones, and assisting visitors.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Participates in hospital or departmental performance improvement activities, and seeks opportunities to improve department and inter-department processes.
• Restocks non-medicinal patient room supplies as needed

• Provided high-quality care to residents, assisting with daily living activities such as bathing, dressing, grooming, and feeding.
• Monitored and recorded vital signs, reporting any changes to the nursing staff.
• Assisted residents with Activities of Daily Living
• Supported residents' emotional and psychological well-being through compassionate and respectful interactions.
• Assisted in the implementation of individualized care plans, following the direction of nursing staff.
• Ensured a clean and safe environment by performing routine housekeeping tasks and adhering to infection control protocols.
• Participated in resident care conferences, providing input and updates on residents' conditions.
• Assisted with transporting residents to appointments and activities within the facility.
• Responded promptly to residents' call lights and requests for assistance.
• Maintained accurate and timely documentation of care provided and residents' responses.
• Collaborated with other healthcare professionals to deliver comprehensive and coordinated care.
• Participated in ongoing training and professional development to maintain certification and improve skills.

Lifeguard Responsibilities (Year-Round)

• Monitored pool area to ensure the safety of swimmers and promptly responded to emergencies.
• Enforced facility rules and regulations to maintain a safe and enjoyable environment for all patrons.
• Administered first aid and CPR as needed, with the ability to handle emergency situations calmly and effectively.
• Conducted regular inspections of the pool area, including checking pool chemical levels to ensure water quality and safety.
• Maintained accurate records of pool chemical readings and reported any discrepancies or issues to management.
• Provided excellent customer service, assisting patrons with questions and concerns related to pool usage..

Fitness Center Attendant Responsibilities (Winter):

• Supervised the fitness center, ensuring a clean and safe environment for users.
• Assisted members with equipment usage and provided guidance on proper exercise techniques.
• Conducted routine maintenance and cleaning of fitness equipment and facilities.
• Monitored fitness center activities to ensure compliance with facility policies and procedures.
• Responded to member inquiries and provided exceptional customer service.

Pool Chemical Management:

• Tested and balanced pool chemicals regularly to maintain optimal water quality and safety standards.
• Documented chemical levels and treatment procedures, ensuring compliance with health and safety regulations.
• Coordinated with management to address any issues related to pool chemistry or water quality.