Detail-oriented store lead with expertise in store operations and customer service. Proven ability to enhance employee training and sales techniques, ensuring compliance with company policies and improving customer satisfaction.
Overview
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Language
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year of professional experience
Work History
Store Lead
Metro by T-Mobile
Richmond, Virginia
08.2025 - 08.2026
Trained new employees on customer service and sales techniques, enhancing team effectiveness.
Resolved customer inquiries by offering comprehensive product information and solutions.
Managed daily store operations, ensuring compliance with company policies.
Conducted regular store audits to maintain cleanliness and uphold organizational standards.