(Mary)Jackie Miller
Highland,MD
Summary
Compassionate Nurse Case Manager offering years of experience working with Development Disability Agencies and individuals. Able to facilitate smooth transitions following discharge from medical facilities back to group homes. Committed to working collaboratively with both agency and care givers to achieve highest quality care for individuals. Well-versed in developing individualized care plans and advocating individual's welfare. Skilled in creating and implementing processes to improve individual care and cultivate support teams.
Overview
102
102
years of professional experience
Work History
Nurse Case Manager
Dimensional Health Care Associates INC
Owings Mills, MD
11.2008 - 09.2021
- Educated individuals and caregivers on healthcare protocols and processes.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying individual's needs and goals to determine priorities of care.
- Managed support services and fostered communication among social workers, therapists, agency staff and individuals.
- Completed home visits every 45 days in order to: Review medications. Ensured that individual's living conditions were safe, appropriate and that individual was content with living arrangements. Gathered and recorded individual's health information and data to assess, identify and manage characteristics that affect care outcome. Reviewed with Care Giver goals and outcomes of Nursing Care Plan.
- Monitored Care Givers implemented of physician orders and re-educated when needed to promote safety, quality and cost-efficient care.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Advocated for and strived to protect health, safety and rights of patient.
Registered Nurse, Medical-Surgical/Oncology Unit
Howard County General Hospital
Columbia, MD
01.1991 - 09.2014
- Advocated for patients by communicating care preferences to practitioners and verifying interventions met treatment goals.
- Audited charts and reviewed clinical documents to verify accuracy.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Provided direct patient care, stabilized patients and determined next course of action
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed care from admission to floor and discharge.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Girl Scout Troop Leader
Girl Scouts Of Central MD
, Maryland
09.1973 - 06.2008
- Participated in group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
- Delivered programming in line with organizational policy to the girls.
- Developed and implemented program ideas, planned activities for troop and camp unit.
- Encouraged participation in troop and camp activities Was responsible for guiding troop members in safe adventures.
- Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
- Secured parent participation in troop leadership roles by delivering training in line with expectations of council's volunteer experience and policies.
- Implemented exceptional problem-solving and management to situations and conflicts that arose with the girls during troop meetings and camping.
- Provided clear instruction for activities ensuring that girls were having fun and remained in a safe environment.
- Supervised troop and camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Planned weekly troop activities that were in line with troop goals and could be completed during the troop meeting time frame.
- Transported and escorted program participants to and from activities and on field trips.
- Ordered and maintained all recreational equipment.
- Factored-in abilities, needs and interests of the girls in development of events and programs.
Sunday School Teacher
Our Savior Lutheran Church
Laurel, MD
09.1986 - 06.2002
- Employed variety of instructional aids, methods and materials to provide for creative teachings, helping children grow spiritually.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
- Led faith-based life to provide example for students between ages 4 years to 11 years.
Vacation Bible School Volunteer
Our Savior Lutheran Church
Laurel, MD
07.1987 - 07.2000
- Sang bible songs with children to reinforce lessons.
- Supplemented lessons with fun activities, games and friendly competitions.
- Engaged children in learning by selecting age-appropriate stories to share.
- Held children's interest for up to three hours by offering variety of activities.
- Created daily arts and crafts projects at appropriate difficulty for small children.
- Designed procedures to manage children's behavior throughout VBS sessions.
- Order supplies for VBS activities.
- Taught Elementary school children lessons with religious and moral themes.
- Developed Vacation School activity's scheduled. Recruited classroom teachers and support staff for Vacation Bible school.
Cub Scout Leader
Boy Scouts Of Central MD
Fulton, MD
09.1997 - 06.1999
- Participated in Den activities, emphasizing making meetings fun, teaching skills, providing encouragement and facilitating opportunities of interaction between the boys
- Assisted in developing and implementing program ideas, planned activities for the Den
- Encouraged participation in Den activities and guided Den members in safe adventures.
- Fostered positive personal connection with each Den participant and cultivated social connections and sense of solidarity.
Education
Bachelor of Science - Nursing
University of Maryland - Baltimore
Baltimore, MD06.1987
Associate of Science - General Studies
The Community College of Baltimore County
Catonsville, MD05.1980
Skills
- Managing Files and Records
- Scheduling and Coordinating
- Performance Tracking and Evaluations
- Managed Care
Timeline
Nurse Case Manager
Dimensional Health Care Associates INC
11.2008 - 09.2021
Cub Scout Leader
Boy Scouts Of Central MD
09.1997 - 06.1999
Registered Nurse, Medical-Surgical/Oncology Unit
Howard County General Hospital
01.1991 - 09.2014
Vacation Bible School Volunteer
Our Savior Lutheran Church
07.1987 - 07.2000
Sunday School Teacher
Our Savior Lutheran Church
09.1986 - 06.2002
Girl Scout Troop Leader
Girl Scouts Of Central MD
09.1973 - 06.2008
Bachelor of Science - Nursing
University of Maryland - Baltimore
Associate of Science - General Studies
The Community College of Baltimore County
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