Mary Jane Freemont
Portland,OR
Summary
Experienced in hospitailty and restaurant industries. Bartender and server for three major hotels, a country club, the Oregon Convention center and Portland International airport. My customer service skills are impeccable.
Overview
11
11
years of professional experience
Work History
Room Service Server
Portland Hilton
05.2015 - Current
- Enhanced guest satisfaction by delivering timely and accurate in-room dining orders.
- Provided personalized service to guests, accommodating special requests whenever possible.
- Conducted regular inventory checks, maintaining adequate stock levels for smooth operations.
- Assisted with the training of new team members, sharing expertise on service standards and expectations.
- Consistently exceeded performance goals by effectively managing time and workload during peak periods.
- Addressed any guest complaints promptly, resolving issues professionally and courteously.
PM bartender
The Country Cat
02.2022 - 04.2024
- Ability to handle a 56 seat section including 13 barstools
- Experience in a high turnover and fast pace environment
- Service bartender who can handle and prefers a busy bar and working in a fast paced bar
Event banquet bartender / server
Hyatt Regency Oregon Convention Center
01.2021 - 03.2023
Banquet Waiter
Oregon Convention Center
03.2014 - 06.2017
Education
General Studies -
Roosevelt High School
Portland, OR06.1982
Skills
- Excellent time management skills
- Polite and respectful
- In room dining extraordinaire
- Professional server
- Excellent team member
- Craft cocktail bartender
- Strong customer service
Timeline
PM bartender
The Country Cat
02.2022 - 04.2024
Event banquet bartender / server
Hyatt Regency Oregon Convention Center
01.2021 - 03.2023
Room Service Server
Portland Hilton
05.2015 - Current
Banquet Waiter
Oregon Convention Center
03.2014 - 06.2017
General Studies -
Roosevelt High School
Similar Profiles
Kylie FongKylie Fong
Valet at Hilton Garden Inn Portland Downtown WaterfrontValet at Hilton Garden Inn Portland Downtown Waterfront
Doreen KalmusDoreen Kalmus
Complex Assistant Director of Events at Hilton Portland Downtown And The Duniway HotelComplex Assistant Director of Events at Hilton Portland Downtown And The Duniway Hotel
Dianne ParksDianne Parks
Director of Sales at Hilton Garden Inn Portland AirportDirector of Sales at Hilton Garden Inn Portland Airport
Michael NicollsMichael Nicolls
Community Building Assistant at Central City ConcernCommunity Building Assistant at Central City Concern
Tay DanielTay Daniel
Perishable, Dairy Buyer / Collective Manager at People's Food Co-opPerishable, Dairy Buyer / Collective Manager at People's Food Co-op