Mary Jane Gomez
Los Angeles,CA
Summary
- Caring and dedicated Pet Stylist/Groomer with 4+ years of experience creating safe, calm, and positive grooming experiences for pets. Early selection for Grooming Academy and recognized as a top groomer in the district for reliability, customer service, and consistent, high-quality work. Known for treating every pet with patience and kindness, building trust with anxious or first-time pets, and forming strong, lasting relationships with clients. Brings a calm presence, strong attention to detail, and a genuine passion for helping pets look and feel their best.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pet Stylist/Groomer
PetSmart
11.2020 - 05.2025
- Selected for Grooming Academy after just one year as a bather due to rapid skill development and strong performance.
- Ranked #4 Top Groomer in the district in 2023, recognized for quality, speed, and high client satisfaction.
- Consistently achieved top sales performance, increasing revenue through service add-ons and product recommendations.
- Built and maintained a strong repeat client base by delivering reliable, high-quality grooming and excellent customer communication.
- Known as one of the salon’s most reliable groomers, frequently trusted to take extra dogs, assist coworkers, and handle high-stress or high-volume days.
- Performed full-service grooming including bathing, clipping, styling, nail care, and specialty treatments.
- Ensured a safe, sanitized, and organized grooming environment, following all salon safety and compliance protocols.
- Demonstrated strong multitasking abilities, balancing grooming schedules, customer assistance, and pet supervision while maintaining composure under pressure.
Education
No Degree - Sociology
East Los Angeles College
Monterey Park, CAHigh school diploma - undefined
Theodore Roosevelt Senior High School
05.2020
Skills
- Skilled in dog and cat grooming, including bathing, brushing, drying, and styling
- Skilled in using grooming tools such as scissors, clippers, nail grinders, deshedding brushes, and specialty combs
- Experienced with pet medicated bathing, flea/tick treatments, and sensitive-skin shampoos
- Knowledgeable in pet anatomy and coat types to ensure safe, breed-appropriate grooming
- Skilled at maintaining a clean, sanitized grooming workspace and following strict sanitation procedures
- Adept at animal handling, including fearful, reactive, or anxious pets
- Performs pet safety protocol implementation, ensuring calm and controlled environments
- Ability to lift and handle heavy or large-breed dogs safely
- Strong customer service experience, capable of communicating clearly and kindly with pet parents
- Skilled in explaining grooming services, coat conditions, recommended treatments, and after-care
- Experienced in customer relationship management, building trust with repeat clients and their pets
- Professional phone etiquette and appointment scheduling
- Strong time-management skills, able to handle multiple pets and stay on schedule
- Comfortable with retail sales, recommending products such as shampoos, brushes, and dental care items
- Excellent teamwork and collaboration in fast-paced grooming salons
- Strong attention to detail in both grooming precision and customer satisfaction
- Skilled in client management and resolving concerns professionally
Certification
• Dog Grooming Certified
• Cat Grooming Certified
Timeline
Pet Stylist/Groomer
PetSmart
11.2020 - 05.2025
High school diploma - undefined
Theodore Roosevelt Senior High School
No Degree - Sociology
East Los Angeles College