Maryjane Hegwood

Coordinate changes to existing patient appointments.

Check patient in and out for appointment day of

Complete registration for patients on the schedule

Answer all incoming questions and calls regarding patient scheduling, rescheduling and canceling

• Manage patient intake, procedure scheduling, and follow-up coordination
• Streamline administrative processes for efficient patient care and improved workflow
• Facilitate seamless patient experience from check-in to follow-up
• Coordinate with medical staff to ensure timely completion of paperwork and lab orders
• Optimize appointment scheduling
• Handle medication requests and lab order processing efficiently
• Provide compassionate assistance to patients, guiding them through paperwork and scheduling procedures
• Ensure clear communication of follow-up instructions
• Chart prep which included pulling results from all Lab, Imaging and Hospital portals and charting the results in patients chart
• Add MA responsibilities/capabilities including rooming patients, taking vitals, assisting physicians with scribing
• Triage and managing medical calls including appointments, scheduling, medication refills, and general GI questions

• General Landscaping work such as route planning, maintaining the landscaping route
• Job scheduling
• Bookkeeping such as making the schedule weekly, sending customers bills
• Employee supervision