
Professional service professional with focus on efficiency and reliability. Skilled in customer service, inventory management, and transaction processing. Known for strong team collaboration and flexibility in adapting to changing needs. Dependable in achieving results and ensuring smooth operations. Knowledgeable with strong background in providing exceptional customer service and maintaining organized inventory systems. Demonstrated ability to handle customer inquiries efficiently and resolve issues promptly. Proven skills in communication and teamwork.
My responsibilities at Senterre Resort was in housekeeping. These large homes were rented out for weddings and vacation homes. The biggest one sleeping 19 people. After the customers would check out it was my responsibility to prepare the homes for the next guest by making all the beds, cleaning all the restrooms, washing all the dirty linens and preparing the rest of the home as to show for sale as most of them were if not privately owned.
Along with the above responsibilities was being a hostess for the dinners, meetings and banquets. Customer service was sometimes scheduled on what Senterre called daily. This was daily housekeeping of making beds and straightening the entire house while providing professional customer service relationships.
This was a business opportunity I created, designed and opened from the ground up. From first to last of my job as an owner were as follows;
• Design flyers for the advertisement of what services I was interested in pursuing
• Dressing in the proper business attire for first impression with a professional attitude to gain future yearly contracts
• Delivering fliers over the entire city to my desired places to provide my cleaning services
• Purchasing a home computer system (self-taught) to provide me the ability to design my own business logo, fliers, perposals, contracts, billing system and payroll account
• Developing a system to gradually add departments to my business for steady growth
• Setting up a home/office system completed with a business phone system
• Took a cram course of realistate with JY Monk Realistate school to learn the building processes for safely cleaning construction sites
• Owned, operated and managed with new husband and son, all department as follows;
• Commercial and residential cleaning
• Construction cleaning
• Landscaping and lawn maintenance
• Tractor work
• Auto detailing
In 1998 the following services were added job subsets;
• Tree service
• Septic Tank service
• Sprinkler System service
Last, in 2006 the business was closed due to divorce.