Summary
Overview
Work History
Education
Skills
Timeline
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Maryjane Taufoou

Hayward,CA

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

6
6
years of professional experience

Work History

Operations Supervisor

Springhill Suites By Marriott
Belmont, California
07.2022 - 12.2024
  • Supervised daily operations to maintain workflow efficiency and quality standards.
  • Collaborated with management to resolve operational issues and improve processes.
  • Communicated with team members to enhance teamwork and productivity in the workplace.
  • Trained new employees on proper job functions and company policies and procedures.

Customer Service Lead Supervisor

Alaska Airlines
San Francisco, California
07.2018 - 06.2022
  • Participated in regular meetings with senior management team to discuss progress of projects and initiatives related to customer service operations.
  • Coached, monitored and motivated new agents to boost performance and enhance job knowledge.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Coordinated flight schedules and gate assignments effectively.

Education

Associates of Science in Radiology

Foothill College
Los Altos, CA
07-2019

Skills

  • Process improvement
  • Quality control
  • Workflow optimization
  • Inventory management
  • Data analysis
  • Team leadership

Timeline

Operations Supervisor

Springhill Suites By Marriott
07.2022 - 12.2024

Customer Service Lead Supervisor

Alaska Airlines
07.2018 - 06.2022

Associates of Science in Radiology

Foothill College

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