MARY Jo HILL

Prepared and served healthy meals for children in school settings. Followed nutritional guidelines based on federal food recommendations. Managed dietary restrictions and maintained compliance with standards. Cleaned and sanitized kitchen tools and equipment according to health regulations. Achieved food safety certification.

• - Provided excellent customer service to a diverse range of clients, building strong relationships and ensuring high levels of satisfaction.
• - Handled escalated situations calmly while maintaining positive relationships with customers throughout the process.
• - Demonstrated ability to work independently under minimal supervision while meeting daily objectives and goals set by senior staff members.
• - Utilized active listening skills to identify customer needs and proactively addressed potential problems before they occurred.
• - Developed deep understanding of company products and services, responding promptly to inquiries and resolving issues quickly and efficiently.
• - Trained new employees in customer service procedures and best practices, increasing team efficiency and effectiveness.
• - Contributed ideas and suggestions during team meetings which helped streamline operational processes and maximize productivity.
• - Identified opportunities for process improvement through regular analysis of customer complaints and requests.
• - Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.