Mary Joy Nicholas
Watauga,USA
Summary
Results-driven professional in food safety and inventory management. Led initiatives to ensure regulatory compliance and improve customer satisfaction. Streamlined operations to enhance efficiency, contributing to organizational goals.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Deli / Food Service
Buc ees
Fort Worth, Texas
10.2025 - Current
- Prepared and served food items following recipes,Safety and sanitation standards
- Provided friendly customer service in Fast-paced environment
- Maintained cleanliness of food prep, service and dining areas
- Operated slicers ,ovens ,fryers, and other deli equipment
- Stocked and organized products on shelves to maintain freshness
- Executed daily tasks with attention to detail and efficiency.
Assistant Manager
Keller Independent School District
02.2021 - 09.2024
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed daily operations in manager's absence, maintaining service continuity.
- Delegated work to staff, setting priorities and goals.
- Facilitated training sessions for new hires, enhancing their acclimation to workplace.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Ensured compliance with safety regulations and company policies.
- Created inventory tracking system to streamline supply ordering process.
- Assisted in coordinating daily operations and activities within the school district.
Child Nutrition Specialist 1
Keller Independent School District
08.2019 - 02.2021
- Monitored compliance with federal and state nutrition regulations.
- Monitored food temperatures to ensure safety and compliance with health standards.
- Prepared meals according to established recipes and standards.
- Managed FIFO processes to maintain food freshness.
- Prepared and served student and teacher trays, maintained kitchen cleanliness, labeled food, stocked assigned areas, and prepared snacks and nourishment.
- Demonstrates the ability to be an advocate for and strive to protect the health, safety and rights of the Students.
- Collaborated with manager and team members to uphold service excellence and meet customer needs.
- Cashiering along with cashing out on daily receipts.
Cashier Sales Associate
Robinsons Mall
, Philippines
02.2009 - 09.2012
- Managed cash register operations, ensuring balanced cash drawers daily.
- Processed payments accurately and efficiently using various payment methods.
- Enhanced customer satisfaction by guiding customers through purchase process.
- Adhered to top-quality client servicing standards to promote overall satisfaction.
- Maintained clean, organized, and stocked check-out areas to create welcoming shopping experience.
- Worked in Manila, Philippines, providing customer service in a retail environment.
Housekeeping Attendant
S&C Apartelle
, Philippines
06.2007 - 08.2008
- Cleaned guest rooms thoroughly, ensuring high standards of cleanliness and hygiene.
- Delivered responsive customer service by promptly addressing guest requests and concerns.
- Enhanced guest satisfaction by collaborating with general manager to relay customer feedback.
- Reported maintenance issues promptly to ensure guest satisfaction and safety.
- Streamlined supply organization to align with anticipated customer needs.
Education
Some College - Nursing
Philippine womens University
Manila, PhilippinesHigh School Diploma -
Cultural Mission Academy
Kibawe, PhilippinesSkills
- Food safety
- Inventory management
- Recipe adherence
- Point-of-sale operation
- Customer service
- Customer relations
- Time management
- Organization
- Leadership
- Problem solving
- Quick Learner
- Communication
Certification
serv safe
Timeline
Deli / Food Service
Buc ees
10.2025 - Current
Assistant Manager
Keller Independent School District
02.2021 - 09.2024
Child Nutrition Specialist 1
Keller Independent School District
08.2019 - 02.2021
Cashier Sales Associate
Robinsons Mall
02.2009 - 09.2012
Housekeeping Attendant
S&C Apartelle
06.2007 - 08.2008
Some College - Nursing
Philippine womens University
High School Diploma -
Cultural Mission Academy