Mary Kate Flanagan
Lutherville,MD
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
Graul's Market
05.2021 - Current
- Responsible for managing daily operations and staff of the store
- Maintaining daily accounting and cash flow records
- Build relationships with customers for personal service
- Generate invoices and process payments for accounts receivable
- Generate cost analysis reports on new and existing products
- Manage entry of new products and pricing
- Merchandise and create attractive displays to highlight products
- Rotated merchandise and displays to feature new products and promotions.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies andinventory shrinkage.
Daily Operations Manager - Team Leader
Gypsy's Truckstaurant
09.2018 - 07.2020
- Managed and implemented newly developed procedures to provide efficient and hospitable guest service within a high-volume restaurant
- Controlled front of the house inventory to ensure needed stock would be maintained and provided for optimal efficiency
Online Auction Specialist
The Bowery of Antiques
01.2017 - 02.2018
- Submitted auction items to eBay meeting weekly deadlines using digital photography, editing with Photoshop and accurate and detailed descriptions of each item
- Followed all company policies and procedures to deliver quality work.
- Observed packing operations to verify conformance to specifications.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
Hostess & Lead Lounge Bartender
Pappas Seafood Restaurant & Bar
05.2014 - 06.2016
- Arranged private events, created seasonal cocktail menus, mixed batch and other signature cocktails, kept stocked inventory.
- Promoted business loyalty by fostering positive customer relationships.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Assistant Office Manager - Executive Assistant
Jay's Restaurant Group
06.2006 - 05.2008
- Administrative assistant for the President.
- Trained new hires in procedure and specialized software,
- Worked with broad clientele consisting of many well-known large corporations & institutions.
- Reviewed invoices & proposals for accuracy
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
Education
Towson University
High School Diploma -
The Institute of Notre Dame
Baltimore, MDBaltimore County Health Department -
Serv Safe Certificate
08.2024
Skills
- Organized
- Efficient
- Team Oriented
- Ambitious
- Disciplined
- Microsoft Office Suite
- Time management
- Relationship building and management
- POS systems operations
- Records maintenance
- Attention to detail
- Adaptable
- Store opening and closing
- Records management
Timeline
Assistant Store Manager
Graul's Market
05.2021 - Current
Daily Operations Manager - Team Leader
Gypsy's Truckstaurant
09.2018 - 07.2020
Online Auction Specialist
The Bowery of Antiques
01.2017 - 02.2018
Hostess & Lead Lounge Bartender
Pappas Seafood Restaurant & Bar
05.2014 - 06.2016
Assistant Office Manager - Executive Assistant
Jay's Restaurant Group
06.2006 - 05.2008
Towson University
High School Diploma -
The Institute of Notre Dame
Baltimore County Health Department -
Serv Safe Certificate
Similar Profiles
Skylee NarronSkylee Narron
Courtesy Clerk/ Cashier at Sprouts Farmers Market, Oasis World Market, CvsCourtesy Clerk/ Cashier at Sprouts Farmers Market, Oasis World Market, Cvs
Nathan AcevedoNathan Acevedo
Customer Service Staff Member at Publix Super Market At West Cobb Market PlaceCustomer Service Staff Member at Publix Super Market At West Cobb Market Place
Jake MassoJake Masso
Catering Delivery Driver at Market Basket Gourmet Market and Catering CompanyCatering Delivery Driver at Market Basket Gourmet Market and Catering Company
Amelia CarmelAmelia Carmel
Barista at THB of TimoniumBarista at THB of Timonium
Steve HarveySteve Harvey
Research Biologist at U.S. ArmyResearch Biologist at U.S. Army