Brenna Mulligan
Ellensburg,Washington
Summary
Goal-oriented and dedicated to high levels of customer satisfaction. An avid and quick learner that loves constructive criticism. I love to work with people. Strive to meet the goals set for me and love to assist others in meeting them too. I always work for perfection in my day to day life and especially in the workplace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service
Lira Clinical
Rocklin, CA
12.2023 - 06.2024
- Responsible for processing both online and in-store orders managing billing and various payment transactions
- Provided customers with friendly customer service.
- Detailed product knowledge to promptly and effectively address and resolve any concerns
Dance Instructor
Hawkins School of Performing Arts
Folsom, CA
12.2018 - 06.2024
- Inspired students of all ages and skill levels in various dance styles
- Planned lessons, provide constructive feedback, and maintained a supportive environment
- Collaborated with colleagues and stayed up to date on industry trends
Front desk receptionist/ Sales
Massage Envy
El Dorado Hills, CA
12.2022 - 04.2023
- Scheduled appointments, handled inquiries, and payments
- Ensured all areas of the spa were properly cleaned before opening for the day.
- Monitored stock levels of retail items such as lotions, creams, oils, ensuring adequate supply at all times.
Front Desk Receptionist
Dr. J and Associates
Sacramento, CA
08.2022 - 12.2022
- Managed appointment schedules, answering phone calls, collaborated with lawyers, and provided information about our services
- Documented all client interactions according to agency standards.
- Adhered to strict ethical guidelines set forth by professional organizations
Barista, Food Server
The Local Bean
Rancho Murieta, CA
10.2020 - 02.2021
- Stocked shelves with ingredients needed to make beverages
- Prepared baked goods and lunch menu items
Education
Visions in Education
Carmichael, CA05.2021
Skills
- Customer service and support
- Merchandising proficiency
- Adaptable and Flexible
- Interpersonal Communication
Certification
California Food Handlers Certification
Timeline
Customer Service
Lira Clinical
12.2023 - 06.2024
Front desk receptionist/ Sales
Massage Envy
12.2022 - 04.2023
Front Desk Receptionist
Dr. J and Associates
08.2022 - 12.2022
Barista, Food Server
The Local Bean
10.2020 - 02.2021
Dance Instructor
Hawkins School of Performing Arts
12.2018 - 06.2024
Visions in Education
California Food Handlers Certification
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