Accomplished business professional bringing progressive career history and honed expertise in compliant, strategic and growth-focused financial management. Licensed to represent individuals taxpayers and business organizations across all administrative levels in taxation examination, collection and appeals. Inspired and driven by possibility to lead and empower through knowledge. History of consistently delivering opportunity to enhance and propel cultural community and business success.
Overview
13
13
years of professional experience
Work History
Tax Specialist
H&r Block
Rainbow City
07.2025 - Current
Prepared and reviewed individual and business tax returns for clients.
Assisted clients in understanding tax regulations and implications.
Analyzed financial documents to ensure accuracy in tax filings.
Educated clients on potential deductions and credits available to them.
Utilized tax software to streamline the preparation process efficiently.
Maintained up-to-date knowledge of changing tax laws and regulations.
Provided exceptional customer service throughout the tax preparation process.
Prepared, reviewed, and filed tax returns for individual clients.
Maintained current knowledge of changes in taxation rules and regulations through continuing education and professional development courses.
Educated taxpayers about various tax issues such as filing status, eligibility for credits or deductions.
Processed forms and payments for customers.
Patient Access Representative
Children's of Alabama Hospital
Birmingham
04.2022 - 05.2024
Registered patient information into electronic health record systems.
Scheduled appointments and coordinated with clinical staff for patient needs.
Verified insurance eligibility and benefits for pediatric patients.
Managed patient check-in and check-out processes efficiently.
Responded to patient inquiries regarding services and policies clearly.
Applied HIPAA privacy and security regulations while handling patient information.
Collected co-pays and other payments from patients at time of service.
Answered phones promptly in a professional manner.
Scanned documents into electronic medical records system.
Greeted patients and visitors in a courteous and professional manner.
Verified insurance coverage for services provided by the facility.
Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
Obtained necessary signatures for privacy laws and consent for treatment.
Specimen Accessioner
LabCorp
Birmingham
06.2013 - 07.2015
Processed and labeled specimens accurately for laboratory analysis.
Maintained inventory of supplies and requested restocks as needed.
Collaborated with team members to ensure efficient workflow in specimen handling.
Documented and tracked specimen data using laboratory information systems.
Assisted in training new staff on specimen accessioning procedures.
Followed departmental procedures for the preparation of specimens for testing.
Accurately accessioned specimens into laboratory information systems.
Assisted with resolving discrepancies between requisitions and test orders.
Adhered to all safety protocols while handling biological samples.
Stored specimens in appropriate conditions according to manufacturer's instructions.
Complied with HIPAA regulations concerning privacy of patient information.
Verified patient demographics and collected pertinent clinical data.
Ensured accurate entry of data into laboratory information systems.
Inspected containers for proper labeling and documentation prior to accessioning specimens.