Mary Kathleen B. Pagatpatan
Waipahu,HI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to utilize knowledgeable medical background. Ready to be a part of a company's passion in assisting individuals with special needs.
Overview
15
15
years of professional experience
Work History
Senior Imaging Assistant
Queen Medical Center, West Oahu
04.2014 - Current
- Promoted a positive work environment through effective communication and collaboration with colleagues, fostering a strong team dynamic among staff members.
- Cultivated mutually beneficial working relationships with coworkers, managers and physicians to promote efficient service delivery.
- Utilized medical terminology and medical coding knowledge to improve department billing functionality and accuracy.
- Demonstrated adaptability in adjusting to changing workload demands while maintaining a high level of professionalism at all times.
- Ensured patient safety and provide exceptional patient care and service
- Contributed to accurate diagnoses by promptly processing and archiving digital images for physician review.
Spa Attendant
Aulani, A Disney Resort & Spa
06.2012 - 04.2014
- Provided attentive service to clients during their visit, contributing to a relaxing and enjoyable experience.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
Customer Service Specialist
Bed Bath & Beyond
06.2010 - 05.2012
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Certified Nursing Assistant
Family Services Of Oahu
10.2009 - 06.2010
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Associate of Science - Radiologic Technology
Kapiolani Community College/University of HI Community Colleges
HonoluluNursing Assistance
Caregiver Training School
Honolulu, HI07.2012
High School Diploma -
Waipahu High School
Waipahu, HI06.2006
Skills
- Strong Communication Skills
- Collaborative Teamwork
- Efficient Workflow Management
- Experienced Healthcare Worker in providing exceptional patient care
- Proficient in Epic and major Windows/Apple programs
- Highly knowledgeable in Medical Terminology and Medical Coding
- BLS/CPR Certified
Timeline
Senior Imaging Assistant
Queen Medical Center, West Oahu
04.2014 - Current
Spa Attendant
Aulani, A Disney Resort & Spa
06.2012 - 04.2014
Customer Service Specialist
Bed Bath & Beyond
06.2010 - 05.2012
Certified Nursing Assistant
Family Services Of Oahu
10.2009 - 06.2010
Associate of Science - Radiologic Technology
Kapiolani Community College/University of HI Community Colleges
Nursing Assistance
Caregiver Training School
High School Diploma -
Waipahu High School
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