Jaymerson Agraan
Ewa Beach,Hi
Summary
Dedicated employee known for meeting timelines with excellent communication. Actively pursuing employment opportunities where customer service and work ethic will make a lasting difference for the team. Goal-oriented with a drive to learn while contributing to team success. Highly noted as having a flexible skills set that caters to personal growth and exceeding customer’s expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Technician
Servo Leeward
Waipahu, Hawaii
11.2024 - Current
- Removed, replaced, and repaired tires; completed tire rotations to ensure vehicle safety and performance
- Perform oil changes, including draining and replacing oil and oil filter
- Inspected vehicles to identify additional service needs, enhancing overall maintenance accuracy
- Report any concerns or signs of potential vehicle problems to the Service Consultant
- Safely dispose of all waste including oil, old filters, tires, etc.
- Cleaned and maintained shop tools, ensuring readiness and safety for daily operations
- Assisted as back-up Lot Attendant during busy periods
- Responsibilities:
Automotive Technician
Mjmotorsports808
Waipahu, HI
12.2022 - 11.2024
- Performed routine maintenance on diverse vehicle models and systems to ensure optimal performance.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Updated and maintained detailed records of repairs, services, and parts inventory to enhance operational efficiency.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Provided clear communication to customers about service updates and recommendations, fostering trust and satisfaction.
- Conducted quality control assessments to ensure product standards were met. and maintained high level of customer satisfaction.
- Collaborated with team members to ensure efficient workflow and task completion.
- Oversaw daily operations to ensure smooth workflow and productivity. to streamline workflow and enhance productivity.
Service Technician
Oil Changers
Waipahu, HI
08.2022 - 11.2022
- Serviced customer vehicles to ensure optimal performance and satisfaction
- Provide specialized service including but not limited to transmission, differential, and radiator services
- Check and change car fluids and filters
- Check and adjust vehicles' tire pressure
- Delivered prompt and courteous customer service to enhance client relationships
- Explain the service provided
- Recommend additional services
- Answer questions
- Processed customer payments efficiently at the point of service.
- Observe and comply with safety rules and regulations.
- Work as a team to ensure procedures are complete.
- Note customer and maintenance information into the computer.
- Maintained clean work area to promote safety and positive customer experience
- Executed various tasks to support team operations.
- Responsibilities:
Education
High school diploma -
Waianae high school
Skills
- Vehicle inspection
- Oil change procedures
- Tire repair and rotation
- Equipment maintenance
- Customer relationship management
- Team collaboration
- Safety compliance
- Effective communication
- Attention to detail
- Time management
- Customer service
- Engine diagnostics
- Brake inspection
- Service documentation
Certification
Medical Clearance for Respiratory Use- OSHA
Issuer: OSHA
Issued Date: 2/14/2025
Expiration: 02/14/2030
References
- Jason Sembrano: Phone # 808-927-6552 Email: Jason.a.sembrano.civ@us.navy.mil Maintenance Supervisor (JB7)
- Kalen Spencer: Phone # 808-277-3899 Email: kalen.k.spencer.civ@us.navy.mil Maintenance Controller (JB7)
- Karen Clark: Phone # 808-493-3193 Email: Karen.m.Clark.civ@us.navy.mil
Timeline
Service Technician
Servo Leeward
11.2024 - Current
Automotive Technician
Mjmotorsports808
12.2022 - 11.2024
Service Technician
Oil Changers
08.2022 - 11.2022
High school diploma -
Waianae high school