MARY LIZ GRAHAM
Tallahassee
Summary
Dynamic and compassionate social worker dedicated to delivering exceptional, personalized support tailored to each client's unique needs. Proven track record of effective coordination with local and state legal and social agencies. Expertise in fostering client growth through a collaborative approach, creating a supportive environment that addresses challenges and promotes meaningful outcomes. Recognized for strong conflict resolution skills and adaptability, ensuring client-centric care while managing multiple projects with precision and consistently meeting deadlines. Reliable team player with robust organizational capabilities, committed to taking on additional responsibilities to achieve team goals and drive success.
Overview
20
20
years of professional experience
Work History
Owner/Operator
L and R's Cleaning Services
03.2024 - Current
- Managed daily operations, ensuring high-quality cleaning services and client satisfaction.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Developed customized cleaning plans tailored to diverse client needs and preferences.
- Established strong client relationships, leading to increased repeat business and referrals.
- Implemented inventory management systems to optimize supply usage and reduce costs.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Canvasser
Best Choice Roofing
10.2025 - 02.2026
- Assisted in training new canvassers, providing guidance on best practices for successful outreach efforts.
- Conducted in-depth neighborhood outreach to identify potential roofing clients.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
- Engaged with homeowners to educate on roofing solutions and services offered.
- Managed lead generation by organizing canvassing routes for optimal coverage.
- Collaborated with team members to strategize effective communication techniques.
- Scheduling and maintaining appointments
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Assisted in training new canvassers, providing guidance on best practices for successful outreach efforts.
Admission and Discharge Coordinator
Apalachee Center Inc
06.2024 - 09.2025
- Supervising and working with interns
- Identified potential barriers that could delay or prevent safe discharge from the hospital environment.
- Maintained accurate patient records, including discharge summaries, assessments and care plans.
- Evaluated readiness for discharge based on physical, psychological and environmental factors.
- Monitored patient progress throughout their stay in the hospital setting.
- Coordinated transportation arrangements for discharged patients who lack access to reliable means of transportation.
- Collaborated with physicians, nurses, social workers and other healthcare professionals to coordinate efficient discharges.
- Developed relationships with community organizations to facilitate continuity of care for discharged patients.
- Performed patient intake assessment prior to admission into the facility.
- Conducted pre-discharge meetings with patients and families to discuss aftercare plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated discharge planning with multidisciplinary teams to ensure smooth transitions for clients.
- Facilitated communication between clients, families, and healthcare providers regarding post-discharge needs.
Therapist/ Contract
Families First Florida
06.2022 - 07.2024
- Provide case management for an assigned group of persons served, including coordinating and monitoring the activities of the individual treatment team (ITT)
- Assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in conjunction with the ITT
- Provide individual supportive therapy and symptom management, ensuring immediate changes are made in treatment plans as the needs of persons served change
- Educate and support the families of persons served, and advocate for the rights and preferences of persons served
- Conduct comprehensive assessment of psychiatric history, mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living; and family structure and relationship.
- Conducted therapy sessions utilizing evidence-based practices for various family dynamics.
- Developed individualized treatment plans to address clients' specific needs and goals.
- Conducted assessments to evaluate client progress and adapt strategies accordingly.
- Developed individualized treatment plans addressing clients' mental health needs.
Counselor Home Visitor/ Case Manager/ Intern Supervisor
FSU Early Head Start
06.2016 - 04.2024
- Serves as Supervisor or Task Supervisor for interns in the FSU, FAMU,and Thomas University Social Work program
- recruiting, coordinating, training, and supporting volunteers while fostering engagement, accountability, and a positive, mission-driven experience.
- Proficient in Microsoft Office Suite and other relevant systems and tools to support daily operations and reporting
- Provides case management and assists in health care coordination based on client's needs
- Provides expertise to the Home Visiting staff on mental health and infant mental health services and maintains partnerships with community mental health providers
- Provide weekly Early Head Start comprehensive services to a small caseload, focusing on clients at-risk for mental health concerns
- Develops and implements protocols for the provision of mental health services within the program
- Provides mental health services to individuals, dyads, families, and groups of Early Head Start participants
- Conducted in participant's home, office setting, or via tele-health
- Develop and maintain partnerships with local mental health providers in order to facilitate referrals for additional services when appropriate
- Utilizing knowledge and expertise in trauma informed care and infant mental health, provides training and technical assistance to home visiting staff regarding mental health concerns
- Work with multidisciplinary management team to design and coordinate activities to promote positive mental health and family functioning
- Plans and conducts education sessions that meet the Head Start Program Performance Standards during weekly home visits with a reduced caseload of pregnant women, infants and toddlers at risk for mental health/social emotional concerns
- Develops and implements mental health and infant mental health related promotion, prevention, and intervention initiatives for the program
- Conducts screenings and assessments with parent and child
- Develops written child and family case documentation including documentation of mental health services, home visit notes, child assessment results, child and family goals progress, and parent-child interactions through timely entries into the program database and quarterly reporting
- Provides crisis intervention services to patients/clients and families.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Intern/Therapist
Apalachee Center FACT Program
05.2019 - 08.2019
- Demonstrate competency in therapeutic skills and evidence based or best practice approaches through on-going professional growth, development activities and case reviews
- Completion of Intake Assessments and initial admission diagnostic paperwork
- Provide individual and family therapeutic interventions as prescribed in the treatment plan
- Completion of treatment plans and progress notes according to the requirements of funders and insurance companies
- Completion of clinical documentation within established time frame
- On-going assessment of client progress utilizing outcome measures and other assessment tools
- Participate in treatment team meetings when applicable
- Ability to handle multiple task pertaining to patient issues
- Ability to work in a team environment
- Case load of 10
- Daily team meetings.
- Assisted in conducting client assessments to identify needs and develop appropriate treatment plans.
- Supported multidisciplinary team meetings by documenting discussions and tracking action items effectively.
Home Visitor/Intern
Florida State University Early Head start
11.2014 - 06.2016
- Planning and implementing 90 minute home visit once per week with each client and family
- Coach Social work FSU interns
- Provide educational session with pregnant women
- Provide families with needed resources
- Evaluate client progress towards service plan goals, and counsel clients to help ensure that goals are met
- Provide developmental sessions with infants, toddlers and their guardians
- Coaching guardians with age appropriate school readiness activities
- Researching issues of mental health, and performing any other research deemed necessary to provided services to the target populations
- Assist the Home Based Services Coordinator in planning and organizing Home Visitor team meetings, Family Progress Review, etc
- Provides leadership and direction to Home Visitors regarding timely and accurate documentation of home based services; entry of service data; and completion of program forms and service protocols as needed
- Building and maintaining strong relationships of trust with clients and their families
- Maintaining regular contact with clients, including regularly visiting clients at home
- Thoroughly documenting all work and all information gathered
- Proficient with Partner for a Healthy Baby Curriculum
- Proficient with find the Gold with Curriculum.
- Delivered individualized parenting education and developmental guidance to families.
- Conducted home visits to assess family needs and provide support resources.
ERSEA Specialist
Kids Incorporated of the Big Bend
11.2013 - 11.2014
- Recruitment for 4 counties
- Maintain enrollment of 46 prenatal moms and 220 children 0-3
- Gather and calculated income eligibility
- Coordinate enrollments with childcare center family advocates
- Building and maintaining strong relationships with communities
- Maintains confidentiality of all family records and program information and follows the agency's standard of conduct
- Conducts semi-annual community assessment meeting with community partners.
- Assisted in coordinating community outreach initiatives for increased awareness
- Implemented feedback mechanisms to enhance program effectiveness and participant engagement
- Collaborated with families to address children's needs and enhance support systems.
- Evaluated program effectiveness, recommending improvements based on feedback and observations.
LEAD TEACHER
Kids Incorporated of the Big Bend
12.2006 - 11.2013
- Establish and maintain a safe and healthy environment of the children and staff
- Led activities for children keeping them engaged and inspired by varying athletic, artistic, team-building, and intellectual activities
- Promote education and early childhood development
- Ensure a competent, purposeful program responsive to individual needs of staff and families
- Maintain accurate, detailed incident reports, communicating accidents to guardians as needed
- Address concerns using problem-solving skills to resolve satisfactorily.
- Mentored new teachers, providing guidance on instructional strategies and classroom management.
- Collaborated with parents and staff to support student development and address concerns.
- Fostered a positive classroom environment promoting social and emotional growth.
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Developed and implemented age-appropriate curriculum to enhance student learning and engagement.
- Mentored junior teachers, providing guidance on instructional strategies and classroom management.
- Facilitated parent-teacher conferences to foster communication and collaboration between home and school.
- Assessed student progress through observation and standardized assessments, adjusting teaching methods accordingly.
- Enhanced classroom environment through effective organization of materials and resources for optimal learning experiences.
Education
Master of Social Work -
Tallahassee Community College
Tallahassee, FL05-2013
Bachelor of Social Work -
Thomas University
Thomasville, GA08-2016
Associate in Arts -
Tallahassee Community College
Tallahassee, FL05-2013
Associate in Science Early Childhood Development -
Tallahassee Community College
Tallahassee, FL05-2013
Skills
- Multidisciplinary team collaboration
- Cooperative
- Staff training and development
- Relationship management
- Marketing strategy development
- Client relationship management
- Recruiting and hiring
- Strong work ethic
- Dependable and reliable
- Attention to detail
Accomplishments
- Thomas University Social Work Student of the year 2016
- Dean's List
- President's List
Timeline
Canvasser
Best Choice Roofing
10.2025 - 02.2026
Admission and Discharge Coordinator
Apalachee Center Inc
06.2024 - 09.2025
Owner/Operator
L and R's Cleaning Services
03.2024 - Current
Therapist/ Contract
Families First Florida
06.2022 - 07.2024
Intern/Therapist
Apalachee Center FACT Program
05.2019 - 08.2019
Counselor Home Visitor/ Case Manager/ Intern Supervisor
FSU Early Head Start
06.2016 - 04.2024
Home Visitor/Intern
Florida State University Early Head start
11.2014 - 06.2016
ERSEA Specialist
Kids Incorporated of the Big Bend
11.2013 - 11.2014
LEAD TEACHER
Kids Incorporated of the Big Bend
12.2006 - 11.2013
Bachelor of Social Work -
Thomas University
Associate in Science Early Childhood Development -
Tallahassee Community College
Master of Social Work -
Tallahassee Community College
Associate in Arts -
Tallahassee Community College
Community Service
- Comcast Cares, Event Volunteer, 08/2015, Present
- Leon County School Mentoring, Volunteer, 2018, Present