Marylou Zermeno Ogawa
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Family Support Specialist
Foothill Family Services
04.2021 - Current
- Enhanced family well-being by providing comprehensive support services and resources.
- Connected families with appropriate community resources for financial, emotional, and educational assistance.
- Developed personalized service plans for each family to address their specific needs and goals.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
Area Supervisor
Simply Right Janitoral
10.2009 - 03.2020
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
Education
Bachelor of Arts - Psychology
Chapman University
Orange, CA01.2003
Skills
- Child Development
- Community Resources
- Case Management
- Client Interviewing
- Home visits
- Multicultural Sensitivity
- Individualized Service Planning
Timeline
Family Support Specialist
Foothill Family Services
04.2021 - Current
Area Supervisor
Simply Right Janitoral
10.2009 - 03.2020
Bachelor of Arts - Psychology
Chapman University