Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Interests
Timeline
Generic
Mary Louise Arispe

Mary Louise Arispe

San Antonio

Summary

Dynamic and results-driven professional with extensive experience at H.E.B. as a Bakery S.O.R.M. Manager. Proven expertise in operations management and team leadership, successfully enhancing service delivery and achieving departmental goals. Skilled in budget control and conflict resolution, fostering a collaborative environment that promotes continuous improvement and employee engagement.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

9
9
years of professional experience

Work History

H.E.B. Bakery S.O.R.M. Manager

HEB Grocery Store
05.2002 - 06.2004
  • Assisted in daily operational tasks, ensuring adherence to company policies and procedures.
  • Supported team members by managing schedules and coordinating project timelines.
  • Learned and utilized software systems for task management and reporting.
  • Adapted quickly to new processes, contributing to team efficiency and workflow optimization.
  • Conducted routine inspections to maintain safety standards within the workplace.
  • Collaborated with colleagues on problem-solving initiatives to enhance service delivery.
  • Provided feedback on process improvements, fostering a culture of continuous improvement.
  • Engaged in training sessions to develop skills relevant to departmental needs.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Improved marketing to attract new customers and promote business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.

USAF Services Personnel

United States Air Force, USAF
06.1995 - 06.2001
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Maintained a quality kitchen up to standards-based on the inflow of the maning inflo of Services Members stopping through our facilities before heading to more treacherous environments durring and with war time condition's.
  • Helped overlook the lodging facilites front desk for a week and learned the correct policies and procedures
  • Helped and maintainted the Fitness Center and also helped the supervisor in areas needed to be maintained, ie: hand out equipment, issue out of items needed in the fitness center as well as do spot checks on the equiptment to make sure all items in the fitness center was taken care of and up to par for all our patrones. As well as making sure all of the laundry was done in a timely manner.

Education

Associate of Applied Science - Baking And Pastry

St. Philip's College
San Antonio, TX
12-2026

No Degree - Culinary

Le Cordón Bleu
Austin, TX
03-2002

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Cross-functional teamwork
  • Project management
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Policy implementation
  • Conflict resolution
  • Schedule preparation
  • Sales techniques
  • Sales management
  • Workforce management
  • Performance evaluations
  • Business administration
  • Product management
  • Negotiation
  • Budget control
  • Business planning
  • Key performance indicators
  • Emergency response
  • Lead generation
  • Salesforce management
  • Expense tracking
  • Safety procedures
  • Employee onboarding
  • Policy and procedure development
  • Risk management
  • Partnership development
  • Inventory management
  • Vendor management
  • Disciplinary techniques
  • Multitasking Abilities
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Work Planning and Prioritization

Affiliations

  • National Kidney Association

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Limited Working

Interests

  • Hiking
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Team Sports
  • Swimming
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Learning new cooking techniques and expanding my culinary skills
  • Engaging in food photography and sharing culinary creations on social media
  • Baking
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens
  • Food Photography
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • I like trying new recipes and food trends
  • Volunteering at community kitchens and food-related charities
  • Bread Making
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Cake Decorating
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • Food Tourism
  • Adventure Travel
  • Interior Design

Timeline

H.E.B. Bakery S.O.R.M. Manager

HEB Grocery Store
05.2002 - 06.2004

USAF Services Personnel

United States Air Force, USAF
06.1995 - 06.2001

Associate of Applied Science - Baking And Pastry

St. Philip's College

No Degree - Culinary

Le Cordón Bleu

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