Dynamic Laboratory Analyst with leadership experience at IEH Laboratories, skilled in quality control and compliance with GMP standards. Proven ability to train and manage teams while ensuring exceptional customer service and effective communication adhering to ANAB accreditation standards. Proficient in Microsoft Office and Excel, enhancing operational efficiency and client interactions.
Managed small group of employees. Train new employees in compliance with established SOP's. Communicates with clients via phone, email, in person. Adherence to GMP, maintaining laboratory standards in compliance with ANAB. Analyze samples including swabs, finished food products, raw food products. Preparation of media for all laboratory analysis. Continuous quality control of laboratory equipment and personnel.
Worked under direction of registered nurse and charge nurse. Assisted with patients daily living activities. Bathed, clothed, toileted, feed patients. Recorded vital signs of patients, charted vital signs as well as behavior changes in patients.
Greeted customers entering establishment, answered all questions about the menu. Maintained good customer service with every interaction. Operated POS system and cash drawer. Ran food as well as boxed to go orders and ensured all items accounted for and correct on receipt. Restock front of house items, as well as sanitized surfaces between customers.
Customer Service
Communication
Microsoft office
Excel Spreadsheet
Quality Control
GMP
Delegate
BLS American Red Cross