I am looking for a long-term opportunity to broaden my work experience. My experience in Supervising and Training has led me to managing Work Productivity, Auditing and Client Support. As a result, I have developed strong analytical, research and organizational skills.
Overview
28
28
years of professional experience
Work History
Litigation Support Specialist
Law Offices of Hayt Hayt and Landau LLC
Eatontown, NJ
06.2025 - 09.2026
Review, Audit and Manage the Sheriff Notices for Civil Complaints in the State of Pennsylvania's Common Pleas Court and Magisterial District Court.
Generated Postal Letters to the Defendants for the Unserved Complaints. Both Unserved and Served Complaints were documented and scanned into the AS400.
Auditing and Reviewing Continuances. Phone calls to the Prothonotary and Sheriff Offices requesting corrections and revised copies of Continuances to be resent. Update and scan into the AS400. Notified Lawyers and Staff. Informed Management of any address changes.
Manage and Support multiple US State Hosted Voice Over IP Service (HVS) Projects.
Generate Proposals to be forward to Sales for Customer Signature. Request Purchase Orders, submit Billing and review all assignments to completion per State.
Research, Follow-up and Resolve various State project issues, including Credits due to AT&T and or Customer as they occur.
Submit and Manage Billing for Restrictive Government Projects. Preside over and Direct, Bill requests and Purchase Order requests for the State of Florida HVS Projects.
Maintain multiple US State Excel-based Project logs. Add New Projects as Opportunity Summaries in Global Business Solutions (eGBS) System. Developed Financial Models per Opportunity. Locate and Gather information required for eGBS files, Billing Requests, PO Requests, and Site Proposals.
Responsible to update and interact with various AT&T Teams, Customers and Outside Vendors via Phone Calls, Emails and Meetings.
Uniform Assessment System (UAS) Coordinator
Summit Home Care
Brick, NJ
10.2021 - 04.2022
Logistic Scheduling of Registered Nurses for Home Visits in New York City. Creating, Managing and Documenting Nurses workflow daily. Updated HHA eXchange Homecare System with Members Data and RNs’ confirmed Appointments for Payroll. Provide Client Support with weekly Excel Status Report.
Communicating and Coordinating with Health Insurance Members for Telehealth or In-Person Health Assessments. Utilize Health Commerce System of New York.
Customer Support - Pre & Post Sales
Pyramid Consulting Grp. - AT&T
Middletown, NJ
04.2017 - 12.2019
Create Purchase Orders by State for Specific Client Projects.
Research and Collect Documentation to process and submit Purchase Orders.
Maintain Communication and update PO Process Status with Engagement Managers.
AT&T Network Integration Client Engagement Center
Litigation and Accounting Support Associate
Law Offices of Hayt Hayt & Landau LLC
Eatontown, NJ
11.2016 - 04.2017
Prepare and Review Lawsuits for Civil Action Proceedings in New Jersey and Pennsylvania for Clients in Civil Action Court.
Audit and Update Legal Documents (Judgments, Civil Complaints) for individual case files per client. Posting Payments and Processing Checks for Civil Action Court and Continuances in the Court.
Research and Network with local Courts for supporting information for case files. Update information received in the AS400.
Administrative Assistant
J.B. Hunt Transport, Inc.
Lakewood, NJ
05.2013 - 01.2016
Posting Payroll Adjustments and reviewing Invoices. Auditing and Re-calculating Drivers’ miles and stop locations per week.
Manage and coordinate tax assessment reviews for over 900 property tax returns in various states.
Generate tax savings through appeals, negotiations, and final settlement of values with State and Local Governments. Network with Accounting, Legal, Fixed Assets and Engineering departments to gather information.
Audit and negotiate appropriate assessments for various states using state multipliers, inventory sheets, balance sheets and income statements.
Determine annual property tax accrual to analyze and reconcile monthly accrual.
Developed payable file for historical follow-up on payments per state by year.
Organize workflow, supervise, and mentor a tax analyst and several interns.
Utilize CCH and other tax web sites to keep apprised of developing issues. Ensure compliance with Section 404 of the Sarbanes-Oxley Act.
Litigation Support Specialist at Bridges Reporting & Legal Videography, Inc.Litigation Support Specialist at Bridges Reporting & Legal Videography, Inc.