Maryna Chekhovska
Miami,FL
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Self Employed
Individual Entrepreneur Maryna Chekhovskahovska
10.2014 - Current
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Created clear, precise and properly detailed product and service information on company website.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Developed and executed marketing campaigns to increase online sales and customer engagement.
- Established relationships with suppliers to increase online product offerings.
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Analyzed customer trends and provided insights to improve customer experience.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Collaborated with customer service team to achieve seamless customer experience.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Managed customer service inquiries and complaints for customer satisfaction.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Established and maintained e-commerce website to promote and sell products.
- Created promotional campaigns to boost sales and drive customer loyalty.
- Developed relationships with suppliers to facilitate timely delivery of products.
- Monitored trends in online retail to identify new opportunities for growth.
- Managed financial tracking, inventory coordination and social media marketing.
- Tested website features and functionality for optimal performance.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
- Monitored logistics performance and identified improvement opportunities.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Integrated warehouse operations with existing and new business processes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Conducted research to address shipping errors and packaging mistakes.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Reviewed established business practices and improved processes to reduce expenses.
- Tracked production and quality control systems to proactively identify deficiencies.
- Created and enforced detailed organization processes to increase quality and service standards.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Organized records of vehicles, schedules and completed orders.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Coordinated dispatching of Number drivers to accomplish daily delivery requirements.
- Directed shipping and receiving of wide range of products daily.
- Resolved shipping discrepancies by coordinating customer and courier communications.
Corporate Lawyer
LLC Yasrtrub
05.2011 - 02.2022
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Negotiated with opposing groups or individuals to reach resolutions, avoid litigation, and accomplish goals of clients.
- Kept current on legislative issues, statutes and decisions that affected company interests.
- Conducted research and analysis of specific legal questions and advised business on variety of legal areas.
Education
Master Degree In Psychology - Psychologist in Organization And in Production
National Academy of Internal Affairs
Kyiv, Ukraine 06.2020
Diploma Of Specialist - Civil Law
National Academy of Internal Affairs
Kyiv, Ukraine03.2011
Master Of Organization - Manager of International Tourism
Kyiv National University of Culture And Arts
Kyiv, Ukraine 06.2009
Skills
- Cash Flow and Reconciliation
- Administration and Operations
- Organizational Skills
- Vendor Liaising
- P&L Responsibility
- Presentation Design
- Workflow Planning
- Research and Analysis
- Customer Relations
- Event Coordination
- Performance Improvement
- Advanced Arrangements
- Email Correspondence
- Financial Accounting
- Report Preparation and Analysis
- Financial Management and Reporting
- Sales Tax Filings
- Profit and Loss Statements
- Licensing Requirements
- Project Management
- Client Correspondence
- Conflict Management
- Office Management Software
- Coaching and Training
- Customer Service Management
- Handling Complaints
- Scheduling
- Written Communication
- Banking Operations
- Business Administration
- Workflow Optimization
- Documentation
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Limited Working
Timeline
Self Employed
Individual Entrepreneur Maryna Chekhovskahovska
10.2014 - Current
Corporate Lawyer
LLC Yasrtrub
05.2011 - 02.2022
Master Degree In Psychology - Psychologist in Organization And in Production
National Academy of Internal Affairs
Diploma Of Specialist - Civil Law
National Academy of Internal Affairs
Master Of Organization - Manager of International Tourism
Kyiv National University of Culture And Arts
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