Mary Nelle Fay
Lewis Center,OH
Summary
Creative and innovative thinker, uses independent decision-making skills and sound judgment to positively impact company success, decrease costs, and promote organizational efficiency. Collaborative team player, able to work with cross-functional teams to bring ideas to life and achieve project goals. Strong organizational skills, managing multiple projects simultaneously and meeting deadlines in a fast-paced environment.
Overview
20
20
years of professional experience
Work History
SERVICE AND SUPPORT ADMINISTRATOR
PICKAWAY COUNTY BOARD OF DEVELOPMENTAL DISABILITIES
08.2011 - 08.2019
- Effectively managed a caseload of 29-35 people with developmental disabilities, collaborating closely with those individuals, their families, and service providers to annually develop, monitor, and update an Individual Service Plan for ongoing support and care
- Conducted personalized assessments and evaluations tailored to individual needs to arrange essential services, ensure well-being, and coordinate funding for those services
- Conducted client intake assessments and actively managed service budgeting including cost projection and billing oversight
- Served as secondary evaluator representing the Pickaway County Board of Developmental Disabilities (PCBDD) on behalf of the Ohio Department of Developmental Disabilities for nursing facility Pre-Admission Screening/ Resident Reviews
- Contributed to the development and successful implementation of a new-hire mentoring program
- Actively participated as a member of the ongoing planning committee at PCBDD, with a focus on the Strategic Planning and Community Connection subcommittee.
OWNER/OPERATOR/ARTIST/PHOTOGRAPHER
MERNA DESIGN CO.
02.2014 - Current
- Experience in leveraging social media platforms, including Facebook, YouTube, Instagram, Twitter, and LinkedIn to drive engagement and reach
- Successfully develop and execute social media strategies to create engaging content, increase brand visibility, and drive audience growth, resulting in improved company outreach and brand recognition
- Recognize emerging trends, coupled with a strong understanding of artistic techniques and aesthetics to consistently deliver original and contemporary creations
- Effectively managed the business operations of the company, combining artistic vision with strong entrepreneurial acumen to drive financial success.
CONTENT DISTRIBUTION SUPERVISOR
RED ROOF INC
12.2022 - 09.2023
- Managed a team of 8 content professionals within the distribution channel alongside the marketing department, overseeing content creation, strategy development, SEO, and project execution
- Responsible for overseeing the daily operations, support and administration of the Content Distribution Department including hiring, training, and evaluating staff to ensure that Red Roof Inn property information, policies, and booking conditions are properly maintained in all databases
- Assisted in the openings and transfers of any potential Red Roof Franchise, along with closures and terminations
- Assisted Revenue Mangers with maintaining parity and any concerns across all sites
- Maintained relationships with 3rd party sites including Expedia, Priceline/Agoda, and Booking.com to ensure intercompany consistency and collaboration.
CONNECTIVITY COORDINATOR
RED ROOF INC
06.2021 - 12.2022
Education
Bachelor of Arts and Sciences -
Eastern Kentucky University
Skills
- Wordpress
- Social Media Marketing
- Policies and Procedures Development
- SharePoint
- Microsoft Suite
- Strategic Planning
- Staff Development
- Sales Development
- Team Oversight
- Program Administration
- Calendar Management
- Quality Assurance
Timeline
CONTENT DISTRIBUTION SUPERVISOR
RED ROOF INC
12.2022 - 09.2023
CONNECTIVITY COORDINATOR
RED ROOF INC
06.2021 - 12.2022
OWNER/OPERATOR/ARTIST/PHOTOGRAPHER
MERNA DESIGN CO.
02.2014 - Current
SERVICE AND SUPPORT ADMINISTRATOR
PICKAWAY COUNTY BOARD OF DEVELOPMENTAL DISABILITIES
08.2011 - 08.2019
Bachelor of Arts and Sciences -
Eastern Kentucky University
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