Mary Shannon Hudson
Quality Assurance
Enterprise,AL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Quality Assurance Inspector
Wayne Sanderson Farms
Jack, Alabama
08.2022 - Current
- Conducted thorough visual checks to verify product standards
- Verified compliance of products with defined standards through testing.
- Identified deficiencies in manufacturing stages impacting product standards
- Kept precise documentation of
- Created detailed analyses based on inspection and test data.
- Delivered detailed guidance on operational techniques involving inspection apparatus
- Conducted detailed assessments of samples with advanced tools
Quality Control Inspector
Hwaseung Automotive of Alabama
Enterprise, AL
12.2018 - 08.2022
- Ensured materials, parts, and products met quality control standards
- Provided comprehensive training to newly hired staff on company protocols and tasks
- Adhered to all safety protocols to minimize equipment damage and avoid injuries.
- Completed non-destructive tests and visual inspections continuously.
- Inspected products to ensure compliance with project standards
Master Merchandiser
Driveline Retail Services
Enterprise, AL
03.2015 - 09.2015
- Directed retail store location resets and setups
- Planned and executed promotional campaigns across multiple channels to meet seasonal objectives.
- Collaborated with cross-functional teams to ensure timely delivery of products from vendors to stores.
- Conducted regular store visits to assess merchandising compliance with corporate standards.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Monitored stock to maintain sufficient quantity of featured product.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Communicated and coordinated planogram execution with store management.
Installation Coordinator
American Greetings
Enterprise
01.2014 - 08.2015
- Managed teams of up to 15 for resetting retail store locations' greeting card aisles according to blueprints and planograms.
- Managed inventory for five stores, focusing on greeting cards and related products
- Coordinated installation of new equipment and systems in accordance with customer specifications and requirements.
- Ensured all necessary resources were available for successful installations, including personnel, materials, tools, and equipment.
- Maintained accurate documentation of installation projects throughout the entire process.
Crew Lead
Prime Retail Services
Flowery Branch, Georgia
06.2009 - 01.2014
- Collaborated with crew lead to reset existing retail stores using blueprints and planograms.
- Merchandised and managed inventory efficiently to ensure store readiness
- Conducted light carpentry tasks when needed
- Established and maintained professional working relationships with employees.
- Completed minor adjustments and repairs to assigned equipment.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Cleaned or prepared construction sites to eliminate hazards.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
Customer Service Representative
Dell
Andalusia, Alabama
09.2003 - 08.2004
- Handled incoming calls for notebook and wireless device support
- Responded to customer questions with detailed product information
- Handled customer grievances with efficiency
- Gathered customer feedback through surveys and used the data to improve customer service.
- Documented client interactions and transactions.
- Executed administrative duties including filing paperwork
Education
High School Diploma -
Enterprise High School
Enterprise, AL06-1988
Skills
- Data Entry
- Social Media
- Web search
- Merchandising
- Inspection procedures
- Production experience
- Safety procedures
- Training and mentorship
- Quality control
- Inspection documentation
- Issue escalation
- Active listening
- People skills
- Troubleshooting
- Complaint resolution
- Paperwork Processing
- Call Management
- Report Generation
- Inbound and Outbound Calling
- Data Collection
- Product Knowledge
- Quality Assurance Controls
- Call escalation
- Complaint Handling
- Call Center Operations
- Visual display installations
- Fixture placement
- Stock replenishment
- Display signage
- Visual displays
- Reliable and punctual
- Window displays
- Product inventory counts
- Merchandise planning
- Planogram design
- Active listener
Timeline
Quality Assurance Inspector
Wayne Sanderson Farms
08.2022 - Current
Quality Control Inspector
Hwaseung Automotive of Alabama
12.2018 - 08.2022
Master Merchandiser
Driveline Retail Services
03.2015 - 09.2015
Installation Coordinator
American Greetings
01.2014 - 08.2015
Crew Lead
Prime Retail Services
06.2009 - 01.2014
Customer Service Representative
Dell
09.2003 - 08.2004
High School Diploma -
Enterprise High School
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