Maryshol Vasayllaje
Daly City,CA
Summary
Hardworking individual enthusiastic about learning more into the computer focused field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Nike, Sales Associate/Consumer Services Rep
Nike
San Franciso, CA
10.2015 - Current
- Managed in-person consumer service to 150+ members daily and over-the-phone consumer service to 70+ members daily to build brand loyalty
- Accurately taken care of administration work through the store's front service desk and effectively communicated updates with the leadership team
- Responsible for supporting leadership team with functioning / troubleshooting POS systems
- Prepared all members of the team by educating them thoroughly about the service desk and the proper way to handle difficult high-stress situations.
Sales Consultant
Best Buy
02.2015 - 09.2015
- Worked in product specific departments (cameras, video gaming, car stereo installations) to assist guests with product knowledge to best fit their wants, needs and desires
- Managed the arrangement of specific installations and education appointments for guests
- Collaborated with team members of different professional levels to accomplish team goals
- Consistently staying up-to-date with technology knowledge with products the company had to offer.
Sales Consultant
Sunglass Hut
10.2014 - 02.2015
- Built close connections with customers to find products that best fit their personalties and lifestyles
- Responsible for daily inventory and updates regarding shipments and losses
- Managed the average daily revenue of $800+ by handling cash counts and deposits.
- Subject to consistently audit money deposits when closing the store.
Clerical/Sales Associate
Target
10.2013 - 10.2014
- Filed documents, arranged schedules, and managed record keeping in the stores clerical office.
- Coordinated a team of 15 in product specific departments to ensure customer satisfaction
- Maintained and organized work stations to better the efficiency of the teams work flow.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Computer Science
Skyline College / College of San Mateo
05.2001 -
Skills
Customer experienceMicrosoft Office
Problem solving strength
Client Service
Records management
Interpersonal communication skills
Nike Ambassador
Volunteer at the Boy's and Girl's club located in San Francisco, CA.
Timeline
Nike, Sales Associate/Consumer Services Rep
Nike
10.2015 - Current
Sales Consultant
Best Buy
02.2015 - 09.2015
Sales Consultant
Sunglass Hut
10.2014 - 02.2015
Clerical/Sales Associate
Target
10.2013 - 10.2014
No Degree - Computer Science
Skyline College / College of San Mateo
05.2001 -