Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Mashenna Francis

Canton,MS

Summary

Dynamic manager with a proven track record at Hair Lounge, excelling in team leadership and customer service. Enhanced project planning effectiveness and boosted productivity through swift adaptation to new technologies. Resolved disputes efficiently, significantly improving customer satisfaction while maintaining organized records and ensuring compliance with operational best practices.

Overview

1
1
Certification

Work History

Manager

Hair Lounge
  • Supported daily operations by assisting team members with routine tasks and procedures.
  • Coordinated schedules and resources to enhance project planning effectiveness.
  • Ensured compliance with company policies and best practices for operational efficiency.
  • Adapted swiftly to new tools and technologies, boosting team productivity.
  • Maintained organized records and documentation for administrative support purposes.
  • Collaborated with cross-functional teams to improve workflow processes and communication.
  • Participated in training sessions to develop skills aligned with workplace demands.
  • Resolved disputes promptly, enhancing customer satisfaction through effective communication.

Education

Barber Stylist

Trendsetter Barber Stylist College
Jackson, MS
09.2022

Graduate Certificate -

Magnolia of Cosmetologist
Jackson, MS
12.2006

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision making

Certification

Instructor Certification/ License

Timeline

Manager

Hair Lounge

Barber Stylist

Trendsetter Barber Stylist College

Graduate Certificate -

Magnolia of Cosmetologist

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Mashenna Francis