Mashika Hall
Baton Rouge,United States
Summary
Caring Intake Specialist with proven skills in case management, client registration and document processing. Highly organized and with an empathic communication style. Ready to bring 3 years' experience to a rewarding to new position. Talented [Job Title] proven successful in leading administrative team members in high-volume settings. Knowledgeable about hospital regulations, managing files and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
9
9
years of professional experience
Work History
Mental Health Technician
Baton Rouge Behavioral
Baton Rouge, LA
05.2010 - Jan2023
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Developed positive relationships with patients while maintaining professional boundaries.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Assisted in the development of individualized treatment plans for patients.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Mental Health Technician
Our Lady Of The Lake Hospital
Baton Rouge, LA
05.2015 - Current
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
- Tracked client movement on and off unit by documenting times and destinations.
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
- Interviewed new patients to complete admission forms and assess mental health status.
- Provided excellent service to patients through personable communication.
Intake Coordinator
Beacon Behavioral Hospital
Baton Rouge, LA
06.2023 - Current
- Conducted patient intake interviews to collect medical information and insurance details.
- Answered phone calls to provide assistance, information and medical personnel access.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Compiled physical and digital documents, charts and reports.
Mental Health Technician
Progressive Behavioral Health
Zachary, LA
10.2008 - May2014
- Administered medications as prescribed by physician or psychiatrist.
- Tracked client movement on and off unit by documenting times and destinations.
- Provided excellent service to patients through personable communication.
- Supervised visitors entering the facility according to established security protocols.
Education
Bachelor of Science -
Southern University At New Orleans
New Orleans, LA05.1999
High School Diploma -
Sarah T. Reed
New Orleans, LA05.1993
Bachelor of Science - Addiction Counseling
Grand Canyon University
Phoenix, AZSkills
- Charting and Clinical Documentation
- Multi-Line Phone Operations
- Report Preparation and Analysis
- Handling Complaints
- Motivational Leadership
- Microsoft Office
- Time Management
- Team Management and Supervision
Timeline
Intake Coordinator
Beacon Behavioral Hospital
06.2023 - Current
Mental Health Technician
Our Lady Of The Lake Hospital
05.2015 - Current
Mental Health Technician
Baton Rouge Behavioral
05.2010 - Jan2023
Mental Health Technician
Progressive Behavioral Health
10.2008 - May2014
Bachelor of Science -
Southern University At New Orleans
High School Diploma -
Sarah T. Reed
Bachelor of Science - Addiction Counseling
Grand Canyon University
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