Janiya Whitfield
Danville,VA
Summary
Compassionate Mental Health Technician experienced in monitoring patient behavior within behavioral health units and assisting with daily living tasks. Achieved improved patient participation in therapy sessions and reduced escalation incidents through effective communication and crisis intervention strategies. Focused on fostering a secure environment and seamless coordination of care in compliance with HIPAA requirements.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Mental Health Technician
The Hughes Center
Danville, VA
06.2024 - 03.2026
- Monitored patient behavior in Hughes Center behavioral health units.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Supported de-escalation during crises using calming communication.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Assisted residents with daily living tasks and personal hygiene.
- Documented mood changes, incidents, and treatment observations to support individual care plans.
- Enforced safety protocols across Hughes Center care areas.
- Tracked client movement on and off unit by documenting times and destinations.
- Reported patient concerns to nurses and clinical staff.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Collaborated with social workers, psychiatrists, counselors, and nurses to ensure coordinated, quality care for each client.
- Documented patient interactions in compliance with HIPAA requirements.
- Promoted positive behaviors through rewards systems, enhancing patient engagement and motivation.
Education
George Washington Highschool
Danville, VASkills
- Crisis intervention
- Behavioral observation
- Patient care
- Safety protocols
- Vital sign monitoring
- Electronic charting
- Charting and clinical documentation
- Case documentation
- Behavioral management
- Progress monitoring
- Stress reduction techniques
- Post-traumatic stress disorder assistance
- Anger de-escalation
- Mental health first aid
- Personality disorders
- Personal hygiene assistance
- Customer service
- Problem-solving
Certification
- CPR
Timeline
Mental Health Technician
The Hughes Center
06.2024 - 03.2026
George Washington Highschool