Hi, I’m
Mashiya Avila
Riverside,CA
Summary
Escrow Officer with strong knowledge of escrow process, title process and company policies and procedures to service clients. Prepares and delivers escrow documents in compliance with regulations and laws. Expert knowledge of New Home Construction real estate transactions and accompanying title insurance policies and endorsements required to support high producing team.
Overview
19
years of professional experience
Work History
Fidelity National Title Co
Escrow Officer
11.2020 - 01.2025
Job overview
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Communicated requirements and title exception information to clients.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Managed escrow accounts, ensuring all financial transactions adhered to regulatory standards and were executed efficiently.
First American Title Insurance Co
Senior Escrow Assistant
12.2011 - 11.2020
Job overview
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Followed-up on status of releases, policies, and return of recorded documents.
- Supported team members in managing their workload, contributing to a more productive work environment.
- Maintained organized files for easy access, increasing team efficiency during transaction reviews.
- Enhanced client satisfaction by delivering timely and accurate escrow services.
Murrieta Escrow
Escrow Officer
01.2006 - 12.2011
Job overview
- Streamlined closing processes, significantly reducing errors and improving client satisfaction.
- Identified and resolved title issues, preventing potential delays or cancellations of transactions.
- Enhanced accuracy and efficiency in document preparation, contributing to smoother and faster closing process.
- Managed escrow accounts, ensuring all financial transactions adhered to regulatory standards and were executed efficiently, with all in-house real estate transactions.
- Adapted to changing industry regulations and policies, updating company practices accordingly to maintain compliance.
- Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
Education
Weed High SchoolWeed, CA
High School Diploma
06-1998
Skills
- Title document review
- Closing document preparation
- Real estate transactions
- Real estate closing processes
- Escrow standards
- Loan document packages
- Organizational proficiency
- Industry networking
- Escrow management
Timeline
Escrow Officer
Fidelity National Title Co
11.2020 - 01.2025
Senior Escrow Assistant
First American Title Insurance Co
12.2011 - 11.2020
Escrow Officer
Murrieta Escrow
01.2006 - 12.2011
Weed High School
High School Diploma
Similar Profiles
Debra BruceDebra Bruce
Certified Senior Escrow Officer at Fidelity National Title Company/Chicago Title Co.Certified Senior Escrow Officer at Fidelity National Title Company/Chicago Title Co.
Angela LusterAngela Luster
Assisting Escrow Officer at Chicago Title (Fidelity National Title)Assisting Escrow Officer at Chicago Title (Fidelity National Title)
Mary Anne SchofieldMary Anne Schofield
County Manager at Fidelity National TitleCounty Manager at Fidelity National Title