Mashjonque Berry
Jackson,MS
Summary
Customer-focused Guest Coordinator known for high productivity and efficiently completing tasks. Skilled in client communication, appointment scheduling, and complaint resolution. Excel at interpersonal communication, problem-solving, and time management, ensuring guests receive exceptional service and support.
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
Work History
Clinical Guest Coordinator
Capital Ortho Physical Therapy
Madison, Mississippi
08.2024 - Current
- Greeted guests upon arrival and ensured their needs were met.
- Organized guest seating arrangements for events.
- Coordinated with vendors to ensure all services were provided in a timely manner.
- Managed patient records, including medical history and test results.
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
Administrative Assistant
Morrison Healthcare
Jackson, MS
04.2022 - 08.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management.
- Monitored progress on projects assigned by upper management.
Lease Consultant
MultiSouth Management
Jackson, MS
02.2018 - 04.2022
- Conducted market research and analysis to identify potential new tenants.
- Provided guidance and advice to current tenants on their lease agreements.
- Developed relationships with landlords, brokers, and other third-party vendors.
- Drafted and negotiated leases for both residential and commercial properties.
- Researched local zoning laws, occupancy regulations, tax credits, and other related issues.
- Compiled financial reports analyzing rental income and expenses.
- Prepared detailed property assessments prior to tenant move-in or move-out.
- Monitored lease compliance by enforcing all terms of the agreement.
- Processed rent payments in a timely manner; handled delinquent accounts as necessary.
- Coordinated maintenance services for leased properties such as repairs, cleaning.
- Maintained accurate records of all leasing activities including contracts, deposits.
- Advised clients on how to maximize their return on investment through proper leasing strategies.
- Reviewed existing leases for accuracy and completeness; made recommendations for changes if needed.
Education
High School Diploma -
Wingfield High School
Jackson, MS05-2011
Skills
- Strong Organization
- Cross-functional coordination
- Guest Relations
- Data entry proficiency
- Exceptional communication
- Meeting planning
- Detail orientation
- Scheduling expertise
- Check-in coordination
- Reservation Management
- Concierge support
- Property Security
- Room charging
- Customer Service
- Shift change management
- Data Entry
- Flexible Schedule
- Documentation And Reporting
- Issue Resolution
- Data inputting
- Computer Skills
- Key Management System
- Detail Oriented
- Payment Processing
Timeline
Clinical Guest Coordinator
Capital Ortho Physical Therapy
08.2024 - Current
Administrative Assistant
Morrison Healthcare
04.2022 - 08.2024
Lease Consultant
MultiSouth Management
02.2018 - 04.2022
High School Diploma -
Wingfield High School