MASON BABCOCK
Glendale,CA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
6
6
years of professional experience
Work History
Host
Buffalo Wild Wings
06.2023 - Current
Tour Guide
Warner Brothers Studios
02.2022 - 01.2023
- Guided groups of up to 14 people on scheduled hour long tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors
Server
The Third Rail
05.2019 - 08.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Supported needs of 5 person staff with up to 15 tables per waiter during busy football season.
Busboy
Lesters
05.2019 - 08.2019
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked well in diverse team settings by partnering with others to complete tasks.
Cashier
Taco Bell
08.2017 - 03.2019
Education
High School Diploma -
Gibault Catholic High School
Waterloo, IL05.2019
Skills
- Attending Multiple Customers
- Server Support
- Sales Expertise
- Pre-Bussing Operations
- Drinks Service
- Alcohol Ordering
- Food Running
- Guest Satisfaction
- Suggestive Selling
Timeline
Host
Buffalo Wild Wings
06.2023 - Current
Tour Guide
Warner Brothers Studios
02.2022 - 01.2023
Server
The Third Rail
05.2019 - 08.2020
Busboy
Lesters
05.2019 - 08.2019
Cashier
Taco Bell
08.2017 - 03.2019
High School Diploma -
Gibault Catholic High School