Mason Brandon
Spanish Fork
Summary
Dynamic Team Leader at Cafe Zupas with a proven track record in enhancing customer satisfaction and team performance. Skilled in problem-solving and people management, I implemented effective inventory practices, reducing waste significantly. Passionate about team motivation, I empowered staff through targeted coaching, fostering a collaborative and high-performing environment.
Overview
1
1
year of professional experience
Work History
Team Leader
Cafe Zupas
Spanish Fork, UT
12.2024 - Current
- Led daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored new team members on menu items and service standards.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Implemented inventory management practices, reducing waste and improving stock availability.
- Monitored food safety compliance, maintaining hygiene standards throughout the café.
- Enhanced customer experience by resolving issues swiftly and effectively.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
High School Diploma -
Maple Mountain High School
Spanish Fork, UTSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
Timeline
Team Leader
Cafe Zupas
12.2024 - Current
High School Diploma -
Maple Mountain High School