Mason Carter
Vandalia,OH
Summary
Dedicated Master Technician/Shop Foreman with 8+ years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Master Technician
Evans Motorworks
Vandalia, OH
11.2023 - Current
Shop Foreman
Long-Lewis Automotive
Florence, AL
01.2014 - 10.2023
- Master Certified Volkswagen Technician
- Certified in Mitsubishi, Ford, and beginning BMW certifications
- Diagnosed and repaired vehicle electronic systems, including engine management, ABS, airbags and transmission control.
- Conducted routine maintenance services such as oil changes, tune-ups, brake repairs and tire rotations.
- Installed new assemblies such as engines and transmissions in accordance with manufacturer specifications.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Maintained certifications and completed training on systems and components.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Coordinated with other departments to ensure that production goals were met on time.
- Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
- Trained new employees on shop processes and procedures as well as operation of machines and equipment.
Automotive Detail Technician
Long-Lewis Ford Car Wash
01.2010 - 12.2013
- Cleaned and polished exterior surfaces of vehicles using wax, polishes, detergents, brushes, cloths and other materials.
- Applied protective treatments such as preservatives, sealants and coatings to vehicle exteriors.
- Assisted customers with any questions they had regarding their vehicles' detailing needs.
Education
Certificate of Completion - Automotive Technician
Universal Technical Institute
11.2014
Muscle Shoals High School
Skills
- Team Collaboration
- Computer Diagnostics
- Electrical Understanding
- Diagnosis And Repairs
- Troubleshooting
- Customer Service
- Engine Repair
- Hybrid Electrical Systems
- Heating And Air Conditioning
- Drivability Issues
- Team Training
- Employee Management
- Safety Compliance
- Steering Systems
- Brake Systems
Certification
- Volkswagen certifications: Electrical Specialist, Engine Specialist, Transmission Specialist, Chassis Specialist, High Voltage Technician, Diagnostic Specialist, Master Technician
- Mitsubishi Certifications: Engine Specialist, Hybrid Specialist, Electrical Specialist, CVT Specialist, Heating and Air Conditioning Specialist
- Ford Certifications: Engine, Diesel Engines, Chassis/NVH, Electrical
- EPA 609
Timeline
Master Technician
Evans Motorworks
11.2023 - Current
Shop Foreman
Long-Lewis Automotive
01.2014 - 10.2023
Automotive Detail Technician
Long-Lewis Ford Car Wash
01.2010 - 12.2013
Certificate of Completion - Automotive Technician
Universal Technical Institute
Muscle Shoals High School
- Volkswagen certifications: Electrical Specialist, Engine Specialist, Transmission Specialist, Chassis Specialist, High Voltage Technician, Diagnostic Specialist, Master Technician
- Mitsubishi Certifications: Engine Specialist, Hybrid Specialist, Electrical Specialist, CVT Specialist, Heating and Air Conditioning Specialist
- Ford Certifications: Engine, Diesel Engines, Chassis/NVH, Electrical
- EPA 609
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