Summary
Overview
Work History
Education
Skills
Timeline
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Mason Coates

Summary

Proven ability to foster customer relationships and provide exceptional service, while maintaining organized and safe workspaces. Demonstrates reliability and a positive attitude in fast-paced environments. Eager to learn.

Overview

5
5
years of professional experience

Work History

Temp Worker

EmployU
11.2024 - 03.2025
  • Location - Roses Discount Store
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Stocked shelves to match planogram images and instructions.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Kept work areas neat, clean and free from debris.

Volunteer

Marion County Government MSTU
02.2020 - 10.2024
  • Maintained clean, neat, and operational facilities to serve program needs. Set-up and take-down.
  • Supported engaging, fun, and smooth-running events by assisting facility staff.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.

Intern

Goodwill of Central Florida
10.2023 - 05.2024
  • Location - Burlington Coat Factory under Goodwill VR Program
  • Checked and pulled defective or expired products from shelves.
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Maintained effective team member communication.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.


Education

Completed 12 Grades -

Marion County Public School System
Ocala, FL
03-2024

Skills

  • Customer service
  • Professionalism
  • Heavy lifting
  • Friendly and personable
  • Customer relationships
  • Loading and unloading
  • Stock replenishment
  • Flexible schedule
  • Workstation cleaning
  • Positive attitude
  • Willing to learn
  • Punctual and reliable

Timeline

Temp Worker

EmployU
11.2024 - 03.2025

Intern

Goodwill of Central Florida
10.2023 - 05.2024

Volunteer

Marion County Government MSTU
02.2020 - 10.2024

Completed 12 Grades -

Marion County Public School System

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Mason Coates