Mason Colonna
Mooresville,NC
Summary
Proven track record in enhancing store operations and customer satisfaction at Ace Hardware, leveraging expertise in inventory audits and interpersonal relations. Excelled in creating safe, efficient work environments and fostering strong customer relationships. Demonstrated cash handling accuracy and merchandising strategies, significantly contributing to workplace safety and product knowledge.
Overview
5
5
years of professional experience
Work History
Person-In Charge
Jimmy John's Gourmet Sandwiches
Mooresville, NC
09.2022 - 08.2024
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Established strong relationships with customers through effective communication techniques.
Floor Associate
Ace Hardware
Aliquippa, PA
06.2019 - 06.2022
- Adhered to all safety regulations when handling products and equipment.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Monitored store traffic and responded promptly to customer inquiries and complaints.
Education
Bachelor of Arts - Healthcare Management
Appalachian State University
Boone, NC05-2026
Skills
- Cash handling proficiency
- Inventory audits
- Shelf stocking
- Store maintenance
- Workplace safety
- Product knowledge expertise
- Merchandising strategies
- Interpersonal relations
Timeline
Person-In Charge
Jimmy John's Gourmet Sandwiches
09.2022 - 08.2024
Floor Associate
Ace Hardware
06.2019 - 06.2022
Bachelor of Arts - Healthcare Management
Appalachian State University
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