Mason Condon
Phoenix,AZ
Summary
Detail-oriented licensing and compliance coordinator with experience in records management, permit tracking, and document preparation. Known for accurate workflow management, clear communication with agencies and clients, and timely renewal support. Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Business Owner/Project Manager
Next Best Decision LLC
Phoenix, AZ
01.2022 - 01.2025
- Supported Next Best Decision LLC daily operations and business workflows.
- Assisted with service delivery planning and client support strategy.
- Tracked budgeting, invoicing, and expense records for LLC finances.
- Maintained client relationships through clear communication and follow-up.
- Coordinated marketing efforts across online channels and brand messaging
- Monitored contracts, records, and compliance documentation for business activities
- Led vendor coordination and business planning for Next Best Decision LLC
- Maintained accurate records of all transactions and activities. for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Interviewed, trained, and supervised employees.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
- Ensured compliance with all local laws and regulations related to the business operations.
- Kept up-to-date on regulatory changes affecting business operations.
- Resolved conflicts between employees or customers in a timely manner.
- Conducted regular meetings with employees to review progress towards company goals.
- Managed inventory levels to meet customer demand while minimizing costs.
CITY LICENSE COORDINATOR
NEXT BEST DECISION LLC
PHOENIX, AZ
01.2022 - 11.2025
- Coordinated license renewals for NEXT BEST DECISION LLC client records.
- Reviewed licensing documents for accuracy and compliance requirements.
- Tracked application status across internal licensing workflows.
- Communicated with agencies and clients about license updates.
- Organized permit files and supporting compliance documentation.
- Resolved missing information in license submissions and records.
- Prepared licensing reports for management review.
- Maintained confidential license data in company systems.
- Coordinated internal audits of existing licenses to verify proper use and compliance with terms.
- Monitored license usage to ensure accuracy of billing information.
- Reviewed license agreements and contracts to ensure compliance with company policies.
- Implemented processes for ensuring timely renewal of expiring licenses.
- Informed managers of available options for acquiring additional licenses.
- Created documentation outlining steps required for the installation or upgrade of licensed products.
- Resolved discrepancies between vendor invoices and purchase orders related to licensing fees.
- Compiled and maintained records of software licenses, including expiration dates, versions and costs.
- Organized training sessions for employees regarding the proper use of licensed software.
Education
GED -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ10-2026
Skills
- Customer service
- Records management
- Compliance tracking
- Project coordination
- Team collaboration
- Time management
- Document preparation
- Excellent communication
- Public service
- Research skills
- Adaptability and flexibility
- Organizational skills
- Reliability
- License processing
- Multitasking
- Relationship building
- Decision-making
- Case management
- Critical thinking
- Permit issuance
- Activity coordination
- Professionalism
- Active listening
- Meeting preparation
- Confidentiality maintenance
- Teamwork and collaboration
- File management
- Crisis management
- Professional ethics
- Professional demeanor
- First aid and CPR certified
Timeline
Business Owner/Project Manager
Next Best Decision LLC
01.2022 - 01.2025
CITY LICENSE COORDINATOR
NEXT BEST DECISION LLC
01.2022 - 11.2025
GED -
Maricopa Community Colleges, Rio Salado Community College