Mason Cox
Talbott,TN
Summary
Objective - Dedicated professional seeking a challenging role with Any company willing to give me a chance. Bringing a strong commitment to collaboration, exceptional communication skills, and a proven track record of delivering results. Eager to contribute my diverse skill set and drive for personal and professional growth to enhance organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Associate
Walmart
Jefferson City, TN
10.2023 - Current
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Worked through each required task and step in production processes.
- Troubleshot machine malfunctions and made adjustments to correct problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Collaborated with others to discuss new opportunities.
Brisita
7Brew
Morristown, TN
08.2023 - 10.2023
- Maintained calm demeanor during high-volume periods and special events.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Stocked customer service stations with paper products or beverage preparation items.
- Input orders into point of sale system and handled customer payments.
- Followed all safety regulations when handling hot beverages or machinery.
- Kept records of sales transactions accurately in order to track inventory levels.
- Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Described menu items to customers and suggested appealing products.
- Checked temperatures of coffee brewing equipment regularly.
- Monitored expiration dates on products to ensure freshness of product served to customers.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Combat Engineer
United States Army
Fort Leonard Wood, MO
05.2023 - 06.2023
- Used visual methods and mine detectors to identify and locate mines, effectively detonating enemy threats.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Completed day-to-day duties accurately and efficiently.
Cashier/Successor
Walmart
Jefferson City, TN
09.2021 - 04.2023
- Processed sales transactions to prevent long customer wait times.
- Answered customer questions and provided store information.
- Scanned items and checked pricing on cash register for accuracy.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Created successful strategies to develop and expand customer sales.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Demonstrated product features to align with customer needs.
- Built and maintained productive relationships with employees.
- Leveraged CRM system to manage sales activities and track sales performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Trained and mentored new service desk personnel and managed IT portion of employee onboarding process.
Education
High School Diploma -
Tennessee Connections Academy
12.2022
Skills
- Exceptional communication
- Customer service excellence
- Inventory management
- Team collaboration and leadership
- Cash handling and financial stewardship
- Adaptability and versatility
- Time management under pressure
- Technology proficiency
- Fast learner and devoted to tasks
- Customer Service
- Equipment Operation
- Workplace Safety
- Cash Handling
- Computer Skills
- Technical Support
- Organizing Work Stations
- Call Center Operations
- Training and Mentoring
- Positive Attitude
- Clear Communication
- Heavy Lifting
- Continuous Development
- Problem-Solving
- Quality Inspections
- Following Instructions
- Money Handling
- Sales Expertise
- Flexible Schedule
- Product Knowledge
- Teamwork and Collaboration
- Account Management
- Complex Problem-Solving
Additional Information
Graduated as an honor roll student, demonstrating strategic planning and effective time management. Successfully operated a lawn care business, prioritizing quality services for the elderly. At Walmart, seamlessly transitioned into a versatile role, excelling in team lead responsibilities, service desk support, and efficiently completing tasks assigned by managers.
Commendations
- High school honor roll student
- Recognized for outstanding service at Walmart
- Active participant in charity events
References
- Laura McGinnis, Service Desk Worker at Walmart 724, 865-202-0736
- SSG. Maples, U.S. Army Recruiter, 859-302-1599
- Kaylee, Team Lead at Walmart 724, 865-809-4157
- Petter, Manager over TN branches of 7brew, 479-544-5498
- Britney Esslinger, TCAT Welding Instructor, 865-347-4467
Affiliations
In both my professional and personal life, I strike a balance between unwavering work ethic and invigorating passions.
Professionally, I am recognized for meeting challenges with excellence, maintaining high standards, and navigating fast-paced environments. Outside of work, I find fulfillment in diverse activities, including photography—a skill I've honed for years.
Nature is my escape, where I indulge in mountain biking and fishing. Simultaneously, my love for automotive craftsmanship thrives as I meticulously care for my 2013 Ford Fusion SE and undertake an ambitious engine swap project on my 1975 F100, transitioning from the original 302 to a 351 Windsor.
My roots on a farm and city life merge in my affection for animals. I've adopted and raised four rescue cats alongside my Mini Shar Pei, fostering a deep connection with nature.
This holistic integration of a strong work ethic with diverse passions reflects my commitment to a fulfilling life, promoting creativity, adaptability, and sustained productivity.
Accomplishments
- High school honor roll student
- Recognized for outstanding service at Walmart
- Active participant in charity events
- I went into the U.S. Army at the rank of E3 PFC at the age of 17
- In High School in freshman year I was the most decorated freshman in AFJROTC
Certification
Any/All certifications and Licenses can be presented apon request
Languages
English
Full Professional
References
References available upon request.
Timeline
Team Associate
Walmart
10.2023 - Current
Brisita
7Brew
08.2023 - 10.2023
Combat Engineer
United States Army
05.2023 - 06.2023
Cashier/Successor
Walmart
09.2021 - 04.2023
High School Diploma -
Tennessee Connections Academy
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