Justin Maurer
Spring Hill,FL
Summary
Experienced customer service representative committed to contributing to business success. Hardworking and passionate career seeker with strong organizational skills.
Overview
4
4
years of professional experience
Work History
Team Associate
Walmart
05.2023 - Current
- Work different stations to provide optimal coverage and meet production goals
- Operate register to process payments and collect cash payment for order totals
- Impliment strong customer service skills to enhance individual and team performance
- Train new employees, instructing them on standard operating procedures and company policies
- Manage returns, exchanges and refunds in accordance with store policy
Assistant Manager
Taco Bell
01.2020 - 03.2023
- Completed regular inventory counts to verify inventory levels, address discrepancies, and forecast future needs
- Trained team members and shift leads to enhance professional development
- Supervised 6-8 employees while on shift, instructing them on deployment areas, breaks, and managing inventory
- Managed and addressed customer complaints by demonstrating empathy and resolving problems swiftly
Education
Nature Coast Technical High School
Brooksville, FL05.2022
Skills
- Customer Service
- Conflict Resolution
- Exceptional Technology Skills
- Accomplished communication skills with customers and colleagues
- Valuable problem solving skills
Timeline
Team Associate
Walmart
05.2023 - Current
Assistant Manager
Taco Bell
01.2020 - 03.2023
Nature Coast Technical High School