Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mason Cressley

Cameron,North Carolina

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than a year of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Technician

Valvoline Instant Oil
04.2023 - 06.2023
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Worked with diverse types of weather and ground conditions.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.

Life Guard, Membership Services

YMCA
02.2018 - 05.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.

Education

High School Diploma -

Overhills High School
Spring Lake, NC
06.2022

Skills

  • Equipment Safety
  • Inventory Oversight
  • Maintenance and Repair
  • Health and Safety Regulations

Timeline

Technician

Valvoline Instant Oil
04.2023 - 06.2023

Life Guard, Membership Services

YMCA
02.2018 - 05.2022

High School Diploma -

Overhills High School
Mason Cressley