Mason Daniels
Summary
Automotive store manager with 3+ years of leadership experience in high-volume tire and repair operations. Proven record of driving $2M+ in annual revenue, consistently exceeding sales targets, and leading teams in a fast-paced, performance-driven environment. Strong background in operations management, customer relationship building, and solution-based selling. Seeking a sales or management role with strong earning potential and long-term growth opportunity.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Store Manager
Mavis Discount Tire
Easton
07.2024 - Current
- Manage daily operations of a high-volume automotive service center generating $80K–$120K+ monthly revenue
- Lead and supervise a team of technicians, sales staff, and assistant managers to ensure efficient workflow and production output
- Oversee customer intake, estimates, and service recommendations, ensuring accurate communication of scope of work and pricing
- Drive revenue through service sales, upselling, and customer education, maintaining an average $300+ average repair order
- Monitor and manage gross profit, payroll, and labor efficiency to meet or exceed monthly performance targets
- Handle escalated customer concerns and resolve service issues to maintain high customer satisfaction and retention
- Ensure compliance with safety procedures, shop standards, and quality control processes
Assistant Store Manager
Mavis Discount Tire
Phillipsburg
11.2023 - 07.2024
- Supported full store operations including sales, technician workflow, and customer service management
- Assisted in training and onboarding new employees across multiple roles (tire techs, mechanics, sales staff)
- Helped manage daily production flow and customer estimates
- Contributed to store achieving top regional performance rankings
- Assisted in inventory management, ordering, and cost control initiatives
Assistant Store Manager
AutoZone
Easton
06.2022 - 11.2023
- Delivered customer service and product recommendations to enhance satisfaction in high-volume retail automotive environment
- Promoted quickly into leadership responsibilities based on performance and reliability
- Guided customers through diagnostic support and parts selection to ensure accurate solutions
- Supported store operations including inventory, stocking, and order fulfillment
Education
Easton Area High School
Easton, PA 08.2018 - 06.2022
Skills
- Proven ability to lead teams and enforce accountability
- Strong ability to balance customer satisfaction with profitability
- Comfortable managing multiple jobs/tasks simultaneously under pressure
- Strong experience working in urgent, time-sensitive service environments
Certification
- ASE Parts Experts Level 1-3
Timeline
Store Manager
Mavis Discount Tire
07.2024 - Current
Assistant Store Manager
Mavis Discount Tire
11.2023 - 07.2024
Assistant Store Manager
AutoZone
06.2022 - 11.2023
Easton Area High School
08.2018 - 06.2022