Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mason Gilchrist

East Grand Fork

Summary

Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice.

Hardworking and passionate job seeker with strong organizational skills eager to learn and advance. Quick and through learner willing to challenge any task thrown my way.

Overview

4
4
years of professional experience

Work History

Amazon Delivery Driver

QE Dynamics LLC
06.2025 - 09.2025
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Direct Support Professional

Community Living Options
04.2025 - 06.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Oven Operator

F&M Plastics
01.2025 - 04.2025
  • Checked temperature control to maintain proper conditions.
  • Reduced and eliminated downtime to drive quality of products.
  • Performed inspections throughout processes to meet quality standards.

Assembly Worker

Cadrex
10.2024 - 12.2024
  • Visually inspected devices for defects and placed defective items into reject bin.
  • Applied blank labels to devices, packaged and sealed items before sending for quality review.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Assistant Manager

Dominos Pizza Inc.
11.2023 - 10.2024
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

General Merchandise Stocker

Walmart
12.2021 - 08.2023
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Checked and pulled defective or expired products from shelves.
  • Helped customers locate desired items and transfer oversized items to vehicles.

Education

High School Diploma -

Saint Croix Falls High School
Saint Croix Falls, WI

Associate of Applied Science - Information Technology

Rasmussen University
Saint Paul, MN

Skills

  • Commercial driving
  • GPS and route planning
  • Customer service
  • Personal computer repair
  • Computer skills
  • Multitasking
  • Client documentation
  • Relationship building
  • Trouble-Shooting
  • Hardware and software installation
  • Software diagnostics
  • Technical support

Interests

  • Electronics and Circuit Building
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Coding and Programming
  • Video Gaming

Timeline

Amazon Delivery Driver

QE Dynamics LLC
06.2025 - 09.2025

Direct Support Professional

Community Living Options
04.2025 - 06.2025

Oven Operator

F&M Plastics
01.2025 - 04.2025

Assembly Worker

Cadrex
10.2024 - 12.2024

Assistant Manager

Dominos Pizza Inc.
11.2023 - 10.2024

General Merchandise Stocker

Walmart
12.2021 - 08.2023

High School Diploma -

Saint Croix Falls High School

Associate of Applied Science - Information Technology

Rasmussen University

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