Summary
Overview
Work History
Education
Skills
Timeline
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Mason Hill

Austin,TX

Summary

Dynamic professional with a proven track record at Lou’s Austin, excelling in customer service and order accuracy. Skilled in fast-paced team coordination and drink preparation, consistently achieving high service standards. Bilingual in Spanish and English, adept at multitasking and enhancing guest experiences in high-volume environments.

Overview

9
9
years of professional experience

Work History

Expeditor/Counter Server

Lou’s Austin
2025.06 - 2026.07

• Efficiently coordinate orders between kitchen and guests, checking plating and accuracy while resolving any issues

• Take counter orders, prepare drinks including margaritas, milkshakes, and teas, and manage both to-go and dine-in orders

• Handle end-of-shift closeout procedures

Driver

JCS Xpress
2023.02 - 2025.05

• Safely operated fully loaded eighteen-wheelers across the country, meeting tight deadlines with zero accidents or tickets

• Conducted pre and post-trip inspections and maintained DOT log compliance

Server

Old Thousand
2022.01 - 2023.01

• Managed up to ten tables in a fast-paced environment, accurately memorized orders and handled multiple moving pieces including food, drinks, checks, and allergens

• Consistently kept stations stocked and maintained high service standards

Raw Bar

Schuttlebutts Bar and Grill
2021.03 - 2021.12

• Shucked over 300 oysters per shift while maintaining perfect ice beds and memorizing sauce combinations

• Handled all tasks safely with zero incidents

Field Marketing Manager

Total Mens Primary Care
2017.03 - 2020.06

• Planned and executed grand openings and community outreach events, as well as various event marketing campaigns.

• Led guerrilla marketing campaigns, designed flyers, and coordinated with partner businesses for promotions

Education

No Degree - Communications

Ohio University
Athens, OH

Skills

    Customer Service Excellence

    Order Accuracy & Expediting

    Fast-paced Team Coordination

    Drink Preparation & Bartending Basics

    Food Safety & Allergen Awareness

    Menu Knowledge & Memorization

    POS Systems & Cash Handling

    Sales & Upselling

    Inventory & Restocking

    Bilingual – English & Spanish

Timeline

Expeditor/Counter Server

Lou’s Austin
2025.06 - 2026.07

Driver

JCS Xpress
2023.02 - 2025.05

Server

Old Thousand
2022.01 - 2023.01

Raw Bar

Schuttlebutts Bar and Grill
2021.03 - 2021.12

Field Marketing Manager

Total Mens Primary Care
2017.03 - 2020.06

No Degree - Communications

Ohio University