Thalia Vazquez

Specialized in selecting high-quality Japanese whiskies to meet client preferences.

• Developed and maintained an extensive knowledge of Japanese whisky varieties, regions, and distilleries.

• Specialist in signature cocktails and whisky pairings, reflecting the bar’s exclusive focus on Japanese whisky culture.

• Provided exceptional service, ensuring a refined and memorable experience for patrons in a luxury, high-end setting.

• Fostered a loyal customer base by building relationships and offering personalized service, contributing to repeat business and a strong brand presence in the local market.

• Collaborated with the team to host whisky-tasting events, deepening customer appreciation of Japanese whisky traditions.

• knowledgeable in Japanese ingredients and few Japanese words to understand the menu.

• Delivered bottle service and craft cocktails to VIP guests in a luxury lounge setting.

• Upsold premium bottles and specialty cocktails, consistently increasing sales and guest satisfaction.

• Maintained a polished and professional image while creating a welcoming atmosphere.

• Collaborated with bar staff and management to ensure seamless service during high-volume nights.

• Recognized as one of the top-performing and most trusted servers in the lounge.

• Managed VIP sections, handled high-profile clientele, and ensured exceptional guest experiences.

• Maximized sales through upselling premium bottles, specialty cocktails, and exclusive menu items.

• Maintained professionalism and strong relationships with both guests and management, becoming a key part of the team’s success.

• Provided elevated cocktail and bottle service in an upscale lounge environment.

• Built strong guest relationships, driving repeat business and increasing sales.

• Worked closely with bartenders and management to maintain smooth, efficient service during peak hours.

• Maintained extensive knowledge of craft cocktails, wine, and spirits to enhance the guest experience.

• Ensured adherence to established sleep, meal, and school schedules for children from birth to daycare years.

• Delivered high-volume food and cocktail service in a fast-paced, high-energy environment.

• Provided excellent customer service while upselling food and specialty drinks.

• Maintained knowledge of menu items, seasonal cocktails, and daily specials to enhance guest experience.

• Worked closely with bartenders and kitchen staff to ensure smooth service flow.

• Check age of the guests and assist with session booking.
• Greeted customers with smile and provided friendly, knowledgeable service.

• Provide assistance to the family caring for the kids (3).
• Helped children complete homework assignments and school projects.
• Developed games and activities using arts and crafts to support learning and verbal skills.

• Provide assistance with clients who are looking to buy new clothing and support to costumers who have questions or problems.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.

• Operated cash register to record transactions accurately and efficiently.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Worked closely with shift manager to solve problems and handle customer concerns.